For our client from banking sector we looking for Document Support Analyst.
Documentation centralization is an area of high focus within the Financial services Industry to improve the client experience and allow Bank more flexibility to meet increasing Regulatory needs. Bank is currently running a number of programs and will be initiating further, strategic, projects to create Bank-wide platforms, enhanced processes and strong controls.
ISG Documentation team are looking to recruit a highly effective Doc Support Analyst to partner and work closely with technology and business analysts to help with the implementation of document centralization across all ICG businesses. As well as to provide support in the correct classification of documents in the system through machine learning.
Documentation Support Analyst - Olsztyn
Olsztyn- attractive salary and location
- Work on the basis of B2B contract
- Opportunity to develop in an international environment in one of the greatest financial institutions worldwide
- Acquire detailed knowledge of specific, relevant documentation pertaining to each Line of Business
- Ensure that controls and compliance are well understood and executed
- Serves as escalation point for documents that are for further review, identification and research.
- Provide samples to technology to further train the machine in automatically classifying documents in the system
- Monitor all incoming workload to ensure appropriate coverage is provided to effectively manage volumes and avoid backlogs or delays.
- Ensure that applicable service level agreement deadlines are met for the incoming volumes and requirements of the team.
- Involved in key projects for the team.
- Makes suggestions to the team to support process improvement.
- Delivers daily project work and escalation management, routine and defined tasks, while developing knowledge of the broader context in which work is being performed.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding bank, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Knowledge/Experience:
- Demonstrated experience of clearly translating / articulating and documenting business requirements
- Ability to review and quickly interpret unfamiliar data; background in data management preferable
- Experience of working within a shared services function with a diverse client base
- Demonstrated experience of optimization in processes (legal/regulatory adherence an advantage)
- Strong knowledge of the Bank environment, understanding of products and services offered preferred
- Proven ability to interpret, anticipate and implement change
- Solid organizational skills including strong attention to detail and the ability to multi-task effectively
- Excellent communication, interpersonal and relationship building skills
- Willingness to own an issue and bring it to completion
- Good knowledge of MS Office Suite, including strong proficiency in Excel and PowerPoint
- Achieving/ Driving Results: Analytical skills for work flow, process and systems analysis
- Execution focused, overcomes obstacles and minimizes bureaucracy
Agencja zatrudnienia nr wpisu 47
