Director Logistics Operations

The position of Director Logistics Operations, is responsible for managing and leading our EMEA center of excellence Logistics Operations and Freight Audit and Pay (FA&P) department. Logistics Operations includes all tactical activity from shipment planning, pick-up and execution through to deliver, freight pay and audit activities as required by our EMEA based customers.

Client Details

Our client is an international logistics organization operating worldwide. The organization is currently establishing a new EMEA center of excellence (Logistics Operations and Freight Audit and Pay) in Poland. Therefore, we are looking for a person for the position of Logistics Operations Director, who could join them and help them create the new structures.

Description

• Ensure correct execution of principal duties of all functions in the Operations and FA&P team as per the relevant job descriptions
• Ensure the Operations and FA&P team are in compliance with the scope of services and KPI´s agreed between the Company and the Company´s clients
• Hire, coach, mentor, and develop staff, including overseeing new employee onboarding and providing career development planning and development opportunities
• Lead employee development and working process efficiency by implementing performance evaluation tools, streamlining best practices, identifying and addressing quality issues
• Develop and coach direct reports to acquire and refine necessary job skills through constructive feedback, ongoing training, and other techniques that is ap
• Ensure correct execution of principal duties of all functions in the Operations and FA&P team as per the relevant job descriptions
• Ensure the Operations and FA&P team are in compliance with the scope of services and KPI´s agreed between the Company and the Company´s clients
• Hire, coach, mentor, and develop staff, including overseeing new employee onboarding and providing career development planning and development opportunities
• Lead employee development and working process efficiency by implementing performance evaluation tools, streamlining best practices, identifying and addressing quality issues.
• Develop and coach direct reports to acquire and refine necessary job skills through constructive feedback, ongoing training, and other techniques that is applicable across the entire team
• Manages and enhances operational metrics and departmental goals
• Ensure alignment with Corporate and EH&S procedures and policies
• Continuously seeking for improvements and delivering customers with proactive business improvements in all areas covered within operations
• Lead all operational efficiencies by identifying best in class procedures and processes
• Responsible for setting individual performance goals and objectives and measuring performance
• Build/Maintain a strong and open-minded team with a logistic service mind set and culture
• Attend to and provide operational input for performance review meetings (PRM's) and customer review meetings (CRM)
• Be an active member of the European Management Team
• Actively support all other company departments both European and Global including but not limited to Procurement, Quality, Client Services and Sales & Solutions
• Supporting or leading change management programs and conducting the implementation of new business within our operations center of excellenceplicable across the entire team
• Manages and enhances operational metrics and departmental goals
• Ensure alignment with Corporate and EH&S procedures and policies
• Continuously seeking for improvements and delivering customers with proactive business improvements in all areas covered within operations
• Lead all operational efficiencies by identifying best in class procedures and processes
• Responsible for setting individual performance goals and objectives and measuring performance.
• Build/Maintain a strong and open-minded team with a logistic service mind set and culture
• Attend to and provide operational input for performance review meetings (PRM's) and customer review meetings (CRM)
• Be an active member of the European Management Team
• Actively support all other company departments both European and Global including but not limited to Procurement, Quality, Client Services and Sales & Solutions
• Supporting or leading change management programs and conducting the implementation of new business within our operations center of excellence

Profile

• Master's degree or equivalent through strong logistics and supply chain experience
• Over 10 years working experience within logistics operations
• Fluent in English (written and verbal); Other European languages are an asset
• Proficient in the standard Microsoft applications; knowledge of ERP systems (SAP), transport planning / management systems (TMS) and customs databases is an asset
• Excellent Leadership skills (coaching, development of subordinates)
• Team player and builder, good communicator
• Problem solver
• Focus on quality, precision, and punctual of delivering results off goals and objectives set either internally or external
• Excellent questioning, listening and analytical skills
• Excellent interpersonal skills
• Understands the Company´s clients' needs
• Willing to perform additional activities outside own area of expertise
• Professional attitude with the necessary ´presence´
• Hands-on person, pro-active, and dynamic
• Self-directed, well organized, and able to multi-task
• Reliable in a fast-paced environment

Job Offer

• Employment contract, bonus, life insurance, spot card, company car