Digital Market Activation Manager
KrakówDigital Market Activation Manager
Kraków
NR REF.: 1156538
The Digital Market Activation Manager will support the Senior Digital Market Activation Lead in their accountabilities for delivering Digital products to global markets. Where required they will lead activity required to deliver change across the region undertaking the following activity
Customer & Business Readiness:
• Lead change impact assessment – determining business readiness activities, communications and training
plans and executing on these
• Lead detailed operational impact assessment
• Ensure MI & analytics reporting is in place
• Ensure compliance to any relevant in-country regulatory approvals and governance.
• Support ongoing customer adoption and benefits tracking with markets.
Customer Activation Planning:
• Maintain visibility of the delivery plans and interface with delivery teams, Product, Business, to manage the
customer activation and Go To Market plans and milestones for activation, tracking dependencies and
constraints.
• Definition of migration and implementation approach, using feedback from previous releases to optimise the
approach and maximize reuse.
• Lead and support markets with production of internal and external comms/GTM plans and oversee the
execution of these
Pilot:
• Lead and support project team and staff pilot activities, managing feedback and using this to fine tune the
approach for customer launch.
Customer Activation:
• Lead /support go / no go activity, ensuring all governance is met.
• Lead /support hypercare calls to track post activation impacts and ensure effective handover to BAU.
To underpin this activity, the Market Activation Manager will;
• Lead where appropriate & support the business reporting at portfolio level - at PSC and market PSCs.
• Attend the PWG and stand ups as necessary and represent customer go live reporting and status.
• Usually manage a team of direct reports comprising Digital Market Activation Analysts.
• Maintain and monitor all relevant Jira tasks and ensure these are accurate and up to date.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
Kraków
NR REF.: 1156538
The Digital Market Activation Manager will support the Senior Digital Market Activation Lead in their accountabilities for delivering Digital products to global markets. Where required they will lead activity required to deliver change across the region undertaking the following activity
Customer & Business Readiness:
• Lead change impact assessment – determining business readiness activities, communications and training
plans and executing on these
• Lead detailed operational impact assessment
• Ensure MI & analytics reporting is in place
• Ensure compliance to any relevant in-country regulatory approvals and governance.
• Support ongoing customer adoption and benefits tracking with markets.
Customer Activation Planning:
• Maintain visibility of the delivery plans and interface with delivery teams, Product, Business, to manage the
customer activation and Go To Market plans and milestones for activation, tracking dependencies and
constraints.
• Definition of migration and implementation approach, using feedback from previous releases to optimise the
approach and maximize reuse.
• Lead and support markets with production of internal and external comms/GTM plans and oversee the
execution of these
Pilot:
• Lead and support project team and staff pilot activities, managing feedback and using this to fine tune the
approach for customer launch.
Customer Activation:
• Lead /support go / no go activity, ensuring all governance is met.
• Lead /support hypercare calls to track post activation impacts and ensure effective handover to BAU.
To underpin this activity, the Market Activation Manager will;
• Lead where appropriate & support the business reporting at portfolio level - at PSC and market PSCs.
• Attend the PWG and stand ups as necessary and represent customer go live reporting and status.
• Usually manage a team of direct reports comprising Digital Market Activation Analysts.
• Maintain and monitor all relevant Jira tasks and ensure these are accurate and up to date.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
Prosimy o aplikowanie poprzez przycisk znajdujący się po prawej stronie ogłoszenia.
