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Deputy Team Leader with German

HRK S.A.

Warszawa, mazowieckie

HRK S.A.
- Rekrutacja prowadzona online -
Deputy Team Leader with GermanMiejsce pracy: Warszawa
The Warsaw office was established in 2008 and comprises of two business lines, a dynamically growing International Operations Centre (SSC) providing asset and fund services for a number of locations across Europe and local custody & clearing business offering broker-dealers, global custodians and investment banks a full local clearing, settlement and custody solution in Poland.
 
For new activity within our SSC in Poland which is an exciting, dynamic and growing operation center in Warsaw we are looking for candidates who are willing to join our team
 
 
Responsibilities:
  • Overseeing the final quality of transfer agent team by ensuring: 1) all transactions/investigations are processed according to given deadlines, 2) timely escalation of problems and highlighting of operational incidents, 3) quality objectives are met
  • Supporting Team Leader in the recruitment process of team members
  • Supporting Team Leader in yearly appraisals process with employees
  • Providing support for new comers to adapt to the environment
  • Overall provide leadership to the team Ensure that the workload is equitably balanced in the team
  • Supporting Team Leader and in some events lead team meetings on subjects such as information update, organizational issues etc.
  • Deal with any unexpected issues such as system failure, supplier error etc.
  • Daily controls of the performed work of other team members
  • Ensuring the timely delivery of KPIs to legacy location and KPIs & KRIs for IOC management, and any other documentation for ORPC, Compliance, higher management and others
  • Monitoring of the group e-mail box
  • Taking part in meetings and maintain communication with management in legacy location, internal and external clients
  • Supporting Team Leader in maintaining up to date BCP, BIA and SLA documentation
  • Take part in organizing trainings for the team
  • Resolve any misunderstandings w/in the team and/or with the client
  • Ensure operational procedures are kept up to date
  • Escalation of problems, system failures etc. to TL, Manager or Head of TA, or relevant legacy location(s)
  • Coaching, motivating and training of new and existing cash controllers
  • Cooperation with other teams in relation to process automation and safety
  • Fostering innovation and efficiency by active participation in innovation projects and quality improvements,
  • Preparing and updating reports regarding team performance and risk mitigation,
  • Maintaining superior relationship with internal and external stakeholders,
  • Driving/participating in conference calls with other departments and spoke locations,
  • Ensuring that operational procedures are being updated on regular basis

 

Requirements:
  • Minimum 3 years of work experience in operational area,
  • Experience in securities services, funds industry or related areas of financial services would be strong asset,
  • Fluency in English and German
  • Stress resistance and ability to work under tight deadlines,
  • High productivity and precision
  • Ability to motivate and develop team members,
  • Exceptional verbal and written communication skills
  • Strong time management and organizational habits
  • Client focused - able to build productive and collaborative working relationships with stakeholders

The Company offers:

  • Stable employment based on full-time job contract
  • Supportive and friendly work atmosphere with many opportunities to integrate with work colleagues (football league, photography club, integration weekends, etc.)
  • Relevant trainings and development opportunities
  • Attractive benefits package (medical care, multisport, co-founding of language courses, and many more)
  • Prestigious work location in Warsaw Spire complex
Prosimy o aplikowanie poprzez przycisk znajdujący się po prawej stronie ogłoszenia.

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