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Delivery Manager (travel)

Cyclad Sp. z o.o.

Warszawa, mazowieckie

Cyclad Sp. z o.o.

Delivery Manager (travel)

Od: Cyclad Sp. z o.o.
Miejsce pracy: Warszawa

Rodzaj pracy: Pełny etat

Rodzaj umowy: Na czas nieokreślony

Ilość wakatów: 1

Minimalne doświadczenie: Od 5 do 10 lat

Wykształcenie: Wyższe licencjackie

Branża: Praca IT - Konsulting, Praca IT - Project Management

Cyclad Sp. z o.o.

Project information:

  • Industry: Travel
  • Type of project: Delivery Coordination, OBT implementation, migration projects,
  • Location: Warsaw West Station
  • Business trips: 10-20%
  • Remote work: 1 day per week
  • Project language: English
  • Project length: indefinite
  • Assignment start date: ASAP (depending on candidate"s availability)
  • Remuneration: 700 - 950 net/day on b2b; employment contract possible
Project scope:
  • Coordinate all delivery activities for all services in the Service Catalogue
  • Being the first escalation point for any issue during a service delivery or implementation and are in direct contact with the customers
  • Manage demand vs. capacity in coordination with teams involved (budget overspent, arbitration etc.)
  • Proactively manage the ongoing pipeline of requests and ensure quality of all deliveries and as such commit to the customer on the deliverables, timeline, monitoring, success criteria, and required involvement from the customer
  • Create, manage and keep updated a dashboard per customer in order to provide accurate status of all deliverables, including risks & issues
  • Provide a regular summary covering the risks/issues that need management attention
  • Coordinate and manage resources required for project success
  • Ensure that delivered solution or service to customer corresponds to what has been defined in the contract and that customer understands its full capability
  • Support the Presales process by providing Delivery expertise, highlighting delivery risks and validating timelines and expert resources availability
  • Autonomously solves unique and complex problems that have broad impact in the business
  • Develop existing relationships with both IT and Business executives
  • Act as functional and technical entry point to provide knowledge and expertise on products and solutions

Competence demands:

  • University degree in Business, Marketing or Computer Science or related field, or equivalent work experience
  • Ability to handle the different phases of a project, following company's methodology and using standard Project Management tools:
  • Project organization
  • Project Initiation
  • Planning, estimating and scheduling
  • Executing
  • Monitoring and controlling
  • Risk management
  • Project closing
  • Experience on Agile methodology such as Scrum
  • Excellent English. Oral and written communication in English on daily basis.
  • German Language as a plus
  • 5-10 years" experience in the travel industry is a plus. Previous specific experience in Business Solution and/ or Delivery management, acting as a Project/Program Manager in the Travel industry

We offer:

  • Stable long-term cooperation based on employment contract
  • Perks including among others medical care, Multisport card and possibility to participate in interesting events
  • Challenging work in a thought international environment and a great potential for personal development
  • Cooperation and possibility to exchange knowledge with a team of professionals from a global consulting company
  • Super comfortable, creative space in the heart of Warsaw
  • High career advancement opportunities

Prosimy o aplikowanie poprzez przycisk znajdujący się po prawej stronie ogłoszenia.
Cyclad Sp. z o.o.

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