Dziękujemy za korzystanie z infoPraca. Data wydruku 14/12/2017.

Customer Supporter with English

Poland, Warsaw city center office, mazowieckie

Concare Solution

Opis stanowiska pracy

RESPONSIBILITIES:

  • Providing our customers multichannel customer support (phone, email, live chat, text message);
  • Delivering customer service according to SLAs and current processes;
  • Taking ownership and responsibility of customers’ cases to ensure the best customer experience;
  • Use resources efficiently to assess the customer’s issues and recommend valid solutions;
  • Follow up on any customer issues requiring additional support.

SKILLS & EXPERIENCE:

  • Fluency in English allowing proficient business communication- min. C1 level;
  • Experience in Call/Contact Center possibly related to banking or card processing support;
  • Ability to provide excellent customer support;
  • Good computer skills;
  • Willingness to participate in shift work system;
  • Effective listening and problem solving skills;
  • Ability to be flexible and adapt to changing priorities in order to meet the needs of the business;
  • Knowledge of additional foreign language will be an advantage.

WE OFFER:

  • Attractive financial compensation;
  • Benefit to choose;
  • Full-time, direct-hire opportunity;
  • Working with fantastic team and leaders;
  • Elastic working hours (8-18);
  • Ability to work with enterprise solutions and services;
  • Ability to work in international and multicultural environment;

Prezentacja firmy

Concare is focused on providing high quality IT services and products in the area of: IT... Infrastructure, Microsoft Solutions, Shop Support, POS systems, IT Consultancy and Trainings. The ultimate goal of the organizational unit is assuring constant access to highly skilled IT specialists. Concare is also a long-time expert in developing SuperOffice, programming, implementing and testing tailor made add-ons and modules in most industries.

Concare has existed since year 2000. With offices located in Denmark and Poland. Our mission is to deliver the best customer experience and efficient solutions for international medium-sized businesses and large companies alike. Through our experts and competencies, we demonstrate consistent capability, expertise and commitment to offer our clients the absolute best IT solutions of all kind.
  Rozwiń

Informacje dodatkowe

Ostatnia aktualizacja:
10/12/2017
Wymiar etatu:
Pełny etat
Rodzaj umowy:
Na czas nieokreślony
Liczba wakatów:
1
Min. doświadczenie:
Mniej niż 1 rok
Min. wykształcenie:
Średnie zawodowe
Branża / kategoria:
Praca Call Center / Telemarketing , Praca Obsługa klienta , Praca Redakcja / Dokumentowanie / Tłumaczenia , Praca Doradztwo / Konsulting
do góry