Customer Support & Project Coordinator
Location: NetherlandsSIRE® is the market leader in Life Sciences recruitment. We believe the recruitment market needs to gear up in technology and continuous innovation. We like technology, in a Life Sciences market driven on science, we couldn’t stay behind; we drive Recruitment Science. Investing a majority of our turnover in technology enables us to use unique Resource Technologies. By using highly advanced algorithms, we enable our team of Resource & Data Strategists© to maintain the most advanced, detailed and complete Life Sciences network in Europe. This big data enables us to work Reverse Recruitment©: we first analyze the market in-depth before we go out to the market. Because we analyze the whole market, we can compare facts and data. This enables us to do Facts & Big Data Recruitment©, making sure we, or better yet, you find the right career!Our client is a professional Agriculture & Crop Sciences organisation, based in Overijssel Netherlands.
You advise the client on the services the client can deliver from the digital portal, to different analytical packages en you advise the client on what would be needed and the timeline indications that derive from that. You will also take care of any trouble shooting during the process while keeping customer relations in check.
In short: you are the ring leader in the various processes you bring in.
- Project continuation and coordination
- Timely reporting of analytical results
- You advise clients on the services you can provide
- Trouble shooting and relationship management
- Experience in and knowledge of analytical chemistry
- Strong communicator;
- Spotless command of English is a must
- Knowledge of and experience in LIMS and CRM systems a big plus
Are you interested and do want to apply for this role, please fill out your application via the apply button below and contact Naut van Osnabrugge.
The Company
Within Europe our client belongs to the pinnacle of environment analysis and due to the growth of their business they are expanding their analytical group.Role Description
The project coordinator is the connection between national and international (predominantly British) clients and the analytical labs. You will provide oversight to existing and potential clients on the services that the client is able to carry out. With your team you guide the intake of a client and take care of the order process, project progress and analytical reports within set timelines.You advise the client on the services the client can deliver from the digital portal, to different analytical packages en you advise the client on what would be needed and the timeline indications that derive from that. You will also take care of any trouble shooting during the process while keeping customer relations in check.
In short: you are the ring leader in the various processes you bring in.
Responsibilities
- Guide the order process- Project continuation and coordination
- Timely reporting of analytical results
- You advise clients on the services you can provide
- Trouble shooting and relationship management
Requirements
- Bachelor degree and work experience- Experience in and knowledge of analytical chemistry
- Strong communicator;
- Spotless command of English is a must
- Knowledge of and experience in LIMS and CRM systems a big plus
Are you interested and do want to apply for this role, please fill out your application via the apply button below and contact Naut van Osnabrugge.
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