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Customer Service

Hays Poland

Kraków, małopolskie

Hays Poland

Customer Service

Kraków
Customer Service
Kraków
NR REF.: 1151555

You will be the face and voice of The company that driving the company’s growth by delivering an Extraordinary Customer Experience. It is all about making it easy for our Customers to do business with us. You will be at the front line making every interaction memorable, enabling deeper relationships to sell our brand to strengthen our position with our Customers. You will deliver value to our Focus Customers, while resolving all their inquiries proactively and identify opportunities to generate new business and create a favourable impression.


Within the company, you will be responsible to:

 • Manage your customers backlog
 • Follow Customers accounts and help on various issue they may face
 • Work in the spirit of ECE (Extraordinary Customer Experience)
 • Organize your work to answer customer requests within 24 h
 • Be an important player to drive our METRIC to reach our goals and 100% OTD

Requirements:

 • Customer Care experience: 1- year experience
 • Good communication skills (clear, concise oral and written presentations) and interpersonal skills.
 • Fluent in German
 • English level B2
 • Problem-solving skills.
 • Quick learner, capable of adapting to new systems
 • Flexibility to work in an international environment

Do you wanna improve your abilities and start new adventure in your live, do not wait. 
Join us !
Prosimy o aplikowanie poprzez przycisk znajdujący się po prawej stronie ogłoszenia.
Hays Poland

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