What you’ll do:
- Managing customers’ business needs over the phone
- Processing customers’ requests and updating data in the computer systems
- Receiving and responding to questions related to products, promotions, orders, invoices, payments, returns, online platforms, incentives, terms, and conditions
- Helping with the implementation of our Sales and Marketing Plan
- Generating innovative ideas and solutions that will improve customers satisfaction
- Contributing to projects in various departments outside of regular responsibilities
- Assisting other team members to leverage and develop their capabilities
- Enthusiastic, communicative people that are willing to support our customers
- With excellent knowledge of Slovak, and English
- Knowledge of additional European language
- Not afraid of facing new challenges or opportunities
- With an enthusiastic approach to teamwork and focus on internal and external customers
- Knowledge of MS Office applications, especially Excel and PowerPoint is needed
- Previous working experience in Customer Service will be a big plus
WiPjobs focuses its business on qualified, professional and skill... Rozwiń
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