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Customer Service with Italian!

Warszawa, mazowieckie

Hays Office

Opis stanowiska pracy

Customer Service with Italian!
Warszawa
NR REF.: 1118404

Our Client is worldwide known provider of light sources and batteries. Right now for his office in Warsaw we are looking for Customer Service Specialist with Italian.

Your responsibilities will be:
  • Processing of customer orders with a high level of accuracy ensuring product availability and managing order transportation.
  • Understanding specific customer needs from packing requirements through to transportation and lead time management.
  • Management of any customer returns.
  • Ensuring accurate customer profiles are maintained on database.
  • Proactive customer engagement. For example, managing expectations on product availability, delivery times and delays and dealing with issues related to sales over forecast.
  • Respond to all customer queries and complaints within agreed response times.

We require:
  • Ability to speak Polish, English and Italian
  • Order management experience and client interaction experience
  • Educated to a minimum of “A level” or equivalent to include English and Maths
  • Highly developed IT skills and proficient with Microsoft Office tools

Our Client offersgood benefit package (sports card, private medical healthcare and more), competitive salary and working with great team that will provide you friendly atmosphere at work and opportunity to develop your skills.

Prezentacja firmy

Zespół HAYS Office Support specjalizuje się usługach cross-dywizyjnych i ukierunkowany... jest na poszukiwanie pracowników do działów administracji, kandydatów specjalizujących się w zagadnieniach HR, czy też osób do Call Centre/BPO.
W ramach specjalizacji HAYS Office Suport obsługiwane są następujące jednostki: obsługa biura / sekretariat (od stanowisk asystentów i młodszych specjalistów, po stanowiska HR Manager, Office Manager itp.), zasoby ludzkie (HR Direktor, HR Advisor, stanowiska specjalistyczne w działach HR) oraz Contact Cetle/BPO.


At HAYS Office Support our expert consultants provide exceptional cross-divisional service to candidates and clients alike by placing candidates across all levels of administrative, HR and Call Centre/BPO roles. Within this specialism we operate 3 units: Office Support/Secretarial (from office junior and data entry roles up to administration manager, office manager and project management positions), Human Resources (HR Manager and Director roles as well as HR Advisor , Generalist and Specialist jobs), Contact Centre/BPO (from Agent / Advisor level positions in inbound service & sales, inbound or outbound customer service representatives to centre team leader and team manager, as well as call centre trainer and operations director roles).
  Rozwiń

Informacje dodatkowe

Ostatnia aktualizacja:
02/05/2019
Wymiar etatu:
Pełny etat
Rodzaj umowy:
Na czas nieokreślony
Liczba wakatów:
1
Min. doświadczenie:
1 rok
Min. wykształcenie:
Policealne
Branża / kategoria:
Praca Obsługa klienta
do góry