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Customer Service with French Poznan NR REF.: 1172668
For our Client who is opening a new SSC in Poznan, we are looking for Candidates for the position of Customer Service Representative with English and French language skills.
Key responsibilities:
To bring value to our Customers and to Company by supplying a quality product and service in a timely and cost-effective manner safely,
Manage existing accounts and establish the relationship,
Develop and strengthen contact with new customers,
Accept customer orders and perform timely and accurate order entry into SAP system following the actual processes, also to check if all conditions are in line with sales agreement
Respond to customers inquiries within agreed timescales,
Responsible for the Customer Data in SAP,
Act as liaison between Customer, Sales, Order Fulfillment and Production,
Receiving and logging customer complaints,
Process credit/debit notes
Coordinate return of goods from customers or local warehouses,
Experience with export specifics would be an additional advantage
Knowledge of French and English at an advanced level (min. B2+)
Our benefits:
Group Medical Insurance,
Group Life Assurance,
Home Office regulations (in this case, it is a hybrid work from Poznań)
Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.
Prosimy o aplikowanie poprzez przycisk znajdujący się po prawej stronie ogłoszenia.
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