Opis stanowiska pracy
Our company is looking for 6 additional customer support agents to join our constantly growing team – someone who can make our customers’ experience even better! Can you perform under pressure? Do you have a genuine passion and experience of dealing with customers? If you’re sat there thinking “yes, I do” – and you want to work in friendly environment for a competitive salary – then we’d love to hear from you!
To apply, simply submit a cover letter and a copy of your CV in English.
Job description:
The customer support agent will be responsible for direct contact with the clients and providing them with the assistance in solving eventual problems. The employee will be also responsible for answering customers' questions regarding products and services offered by the company.
Dealing with our existing customer base only, this position does not involve making telemarketing or sales calls.
Responsibilities and tasks:
- answering customers' questions in Polish and English via email, live chat and phone
- keeping high standards of customer service and constant improving the knowledge about offered products and promotions
- overall office administration responsibilities (eventually)
- contacting technical support department to solve customers' technical problems
- Liaising with third parties such as product vendors or software providers
Wymagania
Requirements:
- fluent in English in speaking and writing
- CV in English
- familiar with MS Office
- good job organizing skills
- high personal culture standards
- peaceful and friendly in direct contacts with customers
- experience in customer service will be additional advantage
- German, Czech, Slovakian, Swedish or Russian language skills will be additional advantage
We offer:
- attractive base salary of zł3000 net
- very attractive bonuses for good performance/quality, up to 25% of your salary
- possibilities to grow career
Prezentacja firmy
Even with more than a decade’s experience of this exciting indust...
Even with more than a decade’s experience of this exciting industry it still surprises us how poor the user experience often is, and this is how we were born, born to make a difference!
Rozwiń
Dodatkowe informacje
- Ostatnia aktualizacja:
- 03/07/2017
- Wymiar etatu:
- Pełny etat
- Rodzaj umowy:
- Na czas określony
- Czas trwania umowy
- 1 year - regularly renewed
- Liczba wakatów:
- 6
- Min. doświadczenie:
- Bez doświadczenia
- Min. wykształcenie:
- Średnie ogólnokształcące
- Wynagrodzenie
- 4 200PLN - 4 500PLN / Monthly (Brutto)
- Premie, dodatki:
- do 25%
- Branża / kategoria:
- Praca Obsługa klienta, Praca Doradztwo / Konsulting, Praca IT - Konsulting, Praca Inne
