Customer Service Specialist with Italian and English
PoznanCustomer Service Specialist with Italian and English
Poznan
NR REF.: 1171737
For our Client who is opening a new SSC in Poznan, we are looking for Candidates for the position of Customer Service Representative with English and Italian language skills.
Key responsibilities:
Our benefits:
Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.
Poznan
NR REF.: 1171737
For our Client who is opening a new SSC in Poznan, we are looking for Candidates for the position of Customer Service Representative with English and Italian language skills.
Key responsibilities:
- To bring value to our Customers and to Company by supplying a quality product and service in a timely and cost-effective manner safely,
- Manage existing accounts and establish the relationship,
- Develop and strengthen contact with new customers,
- Accept customer orders and perform timely and accurate order entry into SAP system following the actual processes, also to check if all conditions are in line with sales agreement
- Respond to customers inquiries within agreed timescales,
- Responsible for the Customer Data in SAP,
- Act as liaison between Customer, Sales, Order Fulfillment and Production,
- Receiving and logging customer complaints,
- Process credit/debit notes
- Coordinate return of goods from customers or local warehouses,
- Experience with export specifics would be an additional advantage
- Knowledge of Italian and English at an advanced level (min. B2)
Our benefits:
- Group Medical Insurance,
- Group Life Assurance,
- Home Office regulations (in this case, it is a hybrid work from Poznań)
Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.
Prosimy o aplikowanie poprzez przycisk znajdujący się po prawej stronie ogłoszenia.
