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Customer Service Specialist with German

HRK S.A.

Warszawa, mazowieckie

HRK S.A.
- Rekrutacja prowadzona online -
Customer Service Specialist with GermanMiejsce pracy: Warszawa

Your duties:

  • Contact with German client - 30 % of the working hours;
  • Order entry and processing - 60% of the working hours;
  • Cooperating with other stakeholders from various countries in order to ensure smooth processing;
  • Scheduling deliveries;
  • Communication with front office and sales teams in Germany;
  • SAP/Excel reporting;
  • Supporting German team.

Requirements:

  • Advanced language skills – fluent English and German;
  • Previous experience in customer service is an advantage;
  • IT applications/systems minded (previous work with SAP is an advantage);
  • Proactive, solution oriented & customer focused;
  • Team player, but also able to work independently and under time pressure;
  • Scrupulous with analytical skills, focused on delivering top quality work;
  • Good communication skills and proactive personality;
  • Understand KPI and performance settings.

Offer:

  • Warsaw office based role (Monday-Friday) in international environment;
  • Permanent job contract;
  • Opportunity to grow in your career;
  • Professional trainings, e.g. Lean Sigma Problem Solving Training;
  • Competitive salary;
  • Medical care as well as life and health insurance;
  • Performance annual bonus and merit increase;
  • Benefit Systems;
  • Employee Stock Purchase Program (ESPP);
  • Bonus for 2 weeks holidays per year.
Prosimy o aplikowanie poprzez przycisk znajdujący się po prawej stronie ogłoszenia.

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