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Customer Service Representative with Polish in Prague

WiPjobs

Prague, zagranica

Opis stanowiska pracy

Join the fascinating and ever-changing digital media world!

Do you enjoy discussions about TV shows and favorite films? Now you can do it while working! We currently seek Customer Service Advisors for our partner HBO GO, the online streaming service of the digital media giant HBO.



What you will do in this role:
Answer phone calls, e-mails, and messages on social media from customers
Help customers with issues related to the service
Inform customers of promo events
Communication with customers is in Serbian and the official communication within company in English
Work shifts: morning 10:00-18:45, afternoon 14:15-23:00, weekends and bank holidays 12:00-18:00
Phone calls are inbound, no cold-calling
Suitable for people without experience


We offer:
Free HBO subscription for employees
Competitive salary
Daily use of foreign languages
Extensive Training and development program on products, tools, and processes
Meal vouchers at the value of 109,00 CZK (55% covered by the employer, 45% by the employee) for every working day of each month
Fully paid language course (after probation period)
Multisport card
Fresh fruit and refreshments 3x a week
Interactive activities: team-building, company parties, sports, etc.
Opportunity to develop a career within a multinational environment

Wymagania

Requirements:
Good computer skills and good knowledge of MS Office
Ability to quickly identify customers’ problem and needs
Ability to set priorities and manage daily responsibilities effectively
A client-oriented approach, patience, and strong communication skills
Team players with the ability to also work independently
Native Hungarian and communicative level of English in both oral and written form
Work permit allowing you to work in the Czech Republic / EU

Prezentacja firmy

WiPjobs focuses its business on qualified, professional and skill... Rozwiń

Dodatkowe informacje

Ostatnia aktualizacja:
11/07/2021
Wymiar etatu:
Pełny etat
Rodzaj umowy:
Na czas nieokreślony
Liczba wakatów:
1
Min. doświadczenie:
1 rok
Min. wykształcenie:
Wyższe licencjackie
Branża / kategoria:
Praca Call Center / Telemarketing, Praca Obsługa klienta

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