Customer Service Representative with German - Kraków , małopolskie
od Cyclad Sp. z o.o.
Cyclad Sp. z o.o.

Customer Service Representative with German

Od: Cyclad Sp. z o.o.
Miejsce pracy: Kraków

Rodzaj pracy: Pełny etat

Rodzaj umowy: Na czas nieokreślony

Ilość wakatów: 1

Minimalne doświadczenie: Bez doświadczenia

Wykształcenie: Średnie ogólnokształcące

Branża: Call Center / Telemarketing

Cyclad Sp. z o.o.

Project information:

  • Industry: Contact center
  • Project type: Customer Service
  • Location: Krakow, center
  • German and English language required - C1
  • Type of contract: Employment contract
  • Availability: ASAP

Project scope:

  • Manage customers’ business needs over the phone
  • Process customers’ requests and updating data in the computer systems
  • Receive and respond to questions related to products, promotions, orders, invoices, payments, returns, online platforms, incentives, terms and conditions
  • Help with the implementation of our Sales and Marketing Plan

Competence requirements:

  • Enthusiastic, communicative approach and willingness to support our customers
  • Excellent knowledge of German and English
  • Courage to face new challenges and opportunities
  • A great approach to teamwork and focus on internal and external customers
  • Knowledge of MS Office applications, especially Excel and PowerPoint is needed
  • First working experience would be an asset for us

We offer:

  • Online recruitment process
  • International and multilingual team environment
  • Relocation package for candidates outside Poland
  • Private medical care in LuxMed Group
  • MyBenefit Cafeteria Platform (with Multisport card available)
  • Group Life Insurance after probation period
  • Language courses co-financed by us
  • Various portfolio of internal&external training (1-month induction training, access to the e-learning platform, professional certifications
  • Possibility of growth inside of the organization
  • Company events and office initiatives

Aplikuj Cyclad Sp. z o.o.