Customer Service - Dutch & English
Location: Noord Holland , NetherlandsCustomer Service - Dutch & English
The company
You will be working in a multinational French pharmaceutical company, you are probably familiar with some of their products and you will be working with some of them too.
Description:
You are a first point of contact for B2B customers related to orders and deliveries. You work with invoices, handle claims and returns, deal with other documentation and suggest process improvements.
Responsibilities:
Are you ready to take a new step in your career? If you are interested or know someone who is, contact me and upload your CV via the apply button.
The company
You will be working in a multinational French pharmaceutical company, you are probably familiar with some of their products and you will be working with some of them too.
Description:
You are a first point of contact for B2B customers related to orders and deliveries. You work with invoices, handle claims and returns, deal with other documentation and suggest process improvements.
Responsibilities:
- - Receive and process sales orders, including invoicing in SAP
- - Contact with customers regarding orders, contracts and commercial conditions
- - Handling claims and returns, debit/credit notes
- - Collaboration with logistics providers - monitoring deliveries
- - Contributing to continuous improvement
- - at least 1-2 years of experience in a customer service related position
- - experience with SAP
- - fluent in Dutch and English
- - able to work independently
Are you ready to take a new step in your career? If you are interested or know someone who is, contact me and upload your CV via the apply button.
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