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Customer Service Czech/Slovak - Front Office

SIRE Life Sciences®

Netherlands, zagranica

SIRE Life Sciences®

Customer Service Czech/Slovak - Front Office

Location: Netherlands
SIRE® is the market leader in Life Sciences recruitment. We believe the recruitment market needs to gear up in technology and continuous innovation. We like technology, in a Life Sciences market driven on science, we couldn’t stay behind; we drive Recruitment Science. Investing a majority of our turnover in technology enables us to use unique Resource Technologies. By using highly advanced algorithms, we enable our team of Resource & Data Strategists© to maintain the most advanced, detailed and complete Life Sciences network in Europe. This big data enables us to work Reverse Recruitment©: we first analyze the market in-depth before we go out to the market. Because we analyze the whole market, we can compare facts and data. This enables us to do Facts & Big Data Recruitment©, making sure we, or better yet, you find the right career!Our client is a professional Pharmaceutical organisation, based in Noord-Brabant Netherlands.

The Company

One of the largest pharmaceutical/biotech companies in the world

Role Description

• Ensures optimal internal and external customer satisfaction
• Appropriately solves administrative issues

Responsibilities

Customer Care
• Unique first point of contact for customers, affiliates and Local Service
Providers (LSPs).
• Call- and mail handling with Customers, affiliates and LSPs.

Order management
• Executes track and trace on daily basis, follows up on delays, and
signs off reports

Customer Master Data
• Maintains and updates Customer Master Data requests.

Requirements

• MBO 4 and higher
• Native Czech/Slovak and Fluency in English
• Minimum 1 to 2 years of related experience in customer service or sales

Are you interested and do want to apply for this role, please fill out your application via the apply button below and contact Suleyman Ekiz.
Prosimy o aplikowanie poprzez przycisk znajdujący się po prawej stronie ogłoszenia.
SIRE Life Sciences®

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