Customer Service Coordinator (m/f)
Customer Service Coordinator is an independent position for a person with proactive attitude and experience in manufacturing sector. Our client is an international company which provides integrated supply chain solutions for production plants. It is an ideal job for people who enjoy working with people and who thrive in complex environments.
Client Details
Our Client is an European capital company that globally provides integrated supply chain solutions. They specialize in generating added value for the Clients from following sectors: high-tech, pharmaceutical, medical and FMCG. The Client excels at sourcing, logistics and SC process optimization solutions. They are seeking to recruit a person with positive attitude, who is customer oriented and willing to gain new technical knowledge. That is an independent position focused on coordinating services on customer site.
Description
- Management of incoming purchase orders and complaints as a first point of contact,
- Monitoring stocks and planned purchases in regards to Maintenance, Repair & Operations (MRO) and Bill of Material (BOM) products,
- Working with internal stakeholders such us: procurement department, warehouse and logistics department,
- Reporting to the headquarter in abroad weekly and monthly up-dates,
- Resolving queries about available stocks and delivery times for given components,
- Participating in international projects,
- Giving inputs on how to match the service better according to the Client's needs.
Profile
- 2-5 years of working experience in preferably manufacturing sector,
- Professional experience in either customer service for a production site or supply chain area,
- At least Bachelor's degree (preferably in a technical area),
- Fluent English language command,
- Proactive attitude and ability to look for solutions,
- Knowledge of Microsoft Office and ERP system would be an asset,
- Understanding of technical issues and ability to explain them to supplier and/or the internal organization
Job Offer
- Projects in the international company,
- Attractive remuneration
Location: Kraków
Contract type: Na czas nieokreślony
About Michael Page
Michael Page is a leading professional recruitment consultancy specialising in the recruitment of permanent, contract and temporary positions on behalf of the world's top employers.
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