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Customer Service Assistant

GWD Concept Sp. z o.o.

Warszawa, mazowieckie

GWD Concept  Sp. z o.o. GWD Concept  Sp. z o.o.

Customer Service Assistant

(Warszawa)

You will be responsible for:

  • Handling incoming phone calls/ e-mails from customers
  • Analyzing and resolving most common enquiries
  • Dealing with complaints
  • Delivering high quality standard service to customers
  • Providing information about the products
  • Cooperating with other teams in the company to deal with more complex issues
  • Supporting Customer Service Manager on improving customer experience procedures

We expect from You:

  • Fluency in English, written and spoken
  • Very good knowledge of additional language (French, Spanish, German)
  • Having interest in helping people, being tactful and polite person
  • Excellent communication and time management skills
  • Strong attention to detail and accuracy
  • Being smart user of MS Office products
  • Pro-active, creative and “can-do” positive attitude
  • A collaborative team player willing to share knowledge
  • Experience in customer service positions would be an asset

In return we offer:

  • First of all, we offer plenty of opportunities for professional growth and extremely positive atmosphere - after all, your development and job satisfaction is in our interest :)
  • Work in an international workplace in cooperation with our global business partners
  • Your health taken care of (Medicover & Multisport)
  • Stable working conditions
  • Creative office space in the center of Warsaw
  • Best coffee in town
  • Fresh fruits all week
  • Company's bookcase (and a nice place to read on our couches and hammocks ;)
  • No dress code
  • Flat structure
  • Start-up culture (despite the increasing number of employees we try to keep a safe distance from corpo-climates)
Please apply with the button on the right side of this job offer.
GWD Concept  Sp. z o.o.

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