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Customer Service Agent

Hays Poland

Kraków, małopolskie

Hays Poland

Customer Service Agent

Kraków
Customer Service Agent
Kraków
NR REF.: 1155757

For a location in Kraków we are looking for an English speaking talent who wants to gain their first corporate experience or continue develop in Customer Service area.

Key responsibilities:

  • Develops and maintains a good knowledge of relevant Customs and trade regulations, practices and procedures and their application in the Client and Customer business environment.
  • Shares relevant knowledge with peers and approved information with Customers
  • Collects information for clearance from Clients
  • Provides support to new Clients in regards to regulatory requirements, customs procedures e.t.c.
  • Manage incoming Client contacts and escalations in order to prioritise their needs and provide unique solutions to problems

Requirements:

  • Fluency in English is a must (C1)
  • Excellent communications skills and telephone manners
  • Client focus Computer skills
  • Numerical skills
  • Willingness to develop within the multinational organisation
  • Experience in customer service would be an asset

What we offer:

  • Opportunity to join multinational organisation and align your development with the the growth of the organisation
  • Opportunity to learn and develop - career progression, possibility to transfer to UK, Portugal or Netherlands
  • Competitive salary
  • Additional benefits package - Multisport, Private Medical Care, Meal Vouchers, Prepaid Gift Cards, Employee Assistance Programme, Tuition Assistance
Prosimy o aplikowanie poprzez przycisk znajdujący się po prawej stronie ogłoszenia.
Hays Poland

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