Customer Service Agent
KrakówCustomer Service Agent
Kraków
NR REF.: 1155757
For a location in Kraków we are looking for an English speaking talent who wants to gain their first corporate experience or continue develop in Customer Service area.
Key responsibilities:
Requirements:
What we offer:
Kraków
NR REF.: 1155757
For a location in Kraków we are looking for an English speaking talent who wants to gain their first corporate experience or continue develop in Customer Service area.
Key responsibilities:
- Develops and maintains a good knowledge of relevant Customs and trade regulations, practices and procedures and their application in the Client and Customer business environment.
- Shares relevant knowledge with peers and approved information with Customers
- Collects information for clearance from Clients
- Provides support to new Clients in regards to regulatory requirements, customs procedures e.t.c.
- Manage incoming Client contacts and escalations in order to prioritise their needs and provide unique solutions to problems
Requirements:
- Fluency in English is a must (C1)
- Excellent communications skills and telephone manners
- Client focus Computer skills
- Numerical skills
- Willingness to develop within the multinational organisation
- Experience in customer service would be an asset
What we offer:
- Opportunity to join multinational organisation and align your development with the the growth of the organisation
- Opportunity to learn and develop - career progression, possibility to transfer to UK, Portugal or Netherlands
- Competitive salary
- Additional benefits package - Multisport, Private Medical Care, Meal Vouchers, Prepaid Gift Cards, Employee Assistance Programme, Tuition Assistance
Prosimy o aplikowanie poprzez przycisk znajdujący się po prawej stronie ogłoszenia.