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Hays Poland

Customer Care Specialist with fluent French and very good English

Kraków, małopolskie Full time

Hays Poland

Customer Care Specialist with fluent French and very good English

Kraków
Customer Care Specialist with fluent French and very good English
Kraków
NR REF.: 1021323

For our Client, a new established Commercial Centre in Krakow,a global provider of electronics products and distributing them to engineers around the world, we are currently looking for Customer Care Specialist with fluent French and very good English.

Successful Candidates
will be responsible for maintaining good relations with customers, process telephone orders, solving customer problems and answering queries, caring about existing customers’ accounts through telephone relationship. Moreover, you will maintain customer information on in-house system, coordinate successful cooperation between external partners and Clients and ensure the customer is informed about new products and updates. You will be a part of strong team supported by international leaders from across Europe and the world. Training will be provided and will be an intense and offered to all successful candidates.

While working
on this position, you need to becustomer focused person who is able to deliver high level of customer service. Candidate must have communication and problem solving skills, ability to work pro-actively as part of a team. We are looking for an outgoing personality with a positive can-do attitude. Experience in consultative over the telephone will be an asset (preferably in contact/call centre environment).

Our Client
offers challenging position in a growing international business, private healthcare, memberships in sports clubs or other social clubs, excellent training resources and a unique opportunity to participate in establishing brand new business center of the company in Krakow.

If you are interested please do not hesitate to send us your CV in English.

In your application please include the following statement: "I hereby authorize you to process my personal data included in my job application for the needs of the recruitment process (in accordance with the Personnel Protection Act 29.08.1997 no 133 position 883)".
Prosimy o aplikowanie poprzez przycisk znajdujący się po prawej stronie ogłoszenia.
Hays Poland

Job Description

Customer Care Specialist with fluent French and very good English
Kraków
NR REF.: 1021323

For our Client, a new established Commercial Centre in Krakow,a global provider of electronics products and distributing them to engineers around the world, we are currently looking for Customer Care Specialist with fluent French and very good English.

Successful Candidates
will be responsible for maintaining good relations with customers, process telephone orders, solving customer problems and answering queries, caring about existing customers’ accounts through telephone relationship. Moreover, you will maintain customer information on in-house system, coordinate successful cooperation between external partners and Clients and ensure the customer is informed about new products and updates. You will be a part of strong team supported by international leaders from across Europe and the world. Training will be provided and will be an intense and offered to all successful candidates.

While working
on this position, you need to becustomer focused person who is able to deliver high level of customer service. Candidate must have communication and problem solving skills, ability to work pro-actively as part of a team. We are looking for an outgoing personality with a positive can-do attitude. Experience in consultative over the telephone will be an asset (preferably in contact/call centre environment).

Our Client
offers challenging position in a growing international business, private healthcare, memberships in sports clubs or other social clubs, excellent training resources and a unique opportunity to participate in establishing brand new business center of the company in Krakow.

If you are interested please do not hesitate to send us your CV in English.

In your application please include the following statement: "I hereby authorize you to process my personal data included in my job application for the needs of the recruitment process (in accordance with the Personnel Protection Act 29.08.1997 no 133 position 883)".

Additional Information

Last updated
Employment type
Full time
Contract type
Permanent
Number of vacancies
1
Min. experience
One year
Min. education
Associate degree
Industry / category
Jobs in Customer Service