We got more than 350 talented people working across all teams: our headquarters & manufacture in Warsaw, Poland, and our Austin branch in Texas, USA. Our employment growth is 95,6%.
Our next step is to conquer the galaxy! Who’s in?
Customer Care Assistant
Miejsce pracy: WarszawaGWD Concept is the owner of Displate, a global commerce platform for art reimagined. We empower artists and wall owners to express themselves in creative ways.
We have built a space for talented artists to share their best creations and for wall owners to easily access these unique pieces of art. We daily print on high-quality metal the designs selected by our customers, which we call Displates, and ship them all around the world.
Every Displate sold generates income and fame for artists, a smile for a customer and the planting of 10 trees, as part of our project to reduce the company's ecological footprint.
You can now see why our mission is to make WOW moments everyday through art reimagined!
Currently, we host 3.000+ artists and 70.000+ original artworks and we are present in more than 100.000 customer homes across 50 countries in the world, mainly in USA, Australia, Canada, United Kingdom and Germany.
If you have a mind with the gene of constant growth and development, have a sense of humor and love working in a challenging workplace, we want to hear from You.
For our growing team in Warsaw we are looking for:
Scope of duties:
- Handling incoming phone calls/ e-mails from customers
- Analyzing and resolving most common enquiries
- Delivering high quality standard service to customers
- Cooperating with other teams in the company to deal with more complex issues
- Dealing with complaints
- Supporting Customer Care Manager on improving customer experience procedures
Your skill-set:
- Fluency in English, written and spoken
- Knowledge of additional language (Spanish, German) would be an asset
- Strong attention to detail and accuracy
- Excellent communication skills
- Excellent administrative and time management skills
- Very good knowledge of MS Office
- An enthusiastic and “can-do” positive attitude
- Pro-active, creative and self-motivated
- A collaborative team player willing to share knowledge
What we offer:
- Work in an international workplace in cooperation with our global business partners
- Start-up culture with a young and open atmosphere
- Stable working conditions
- Private medical insurance (Medicover)
- A very colorful office with fruits and table soccer
If You feel your skills and experiences are a good match, we would love to hear from You!
Apply now via "Apply" button and attach your CV in English.
