Dziękujemy za korzystanie z Data wydruku 14/12/2019.

Client Services Specialist with French or German

Kraków, małopolskie

HRO Recruitment

Opis stanowiska pracy

HRO Recruitment is a Human Resources service provider operating under number 6696. We are working as a recruitment provider searching on our Clients behalf for a person in the following role:


Client Services Specialist with French or German


Key Accountabilities:

• Respond promptly to time sensitive and often high value queries and escalations from both other departments and direct from clients

• Provide excellent client management support, improve client engagement and resolve the majority of client enquires at the first point of contact

• Receive/make calls from/to customers (internal/ external)

• Respond to mails/queries related to process timely

• Act effectively on all customer feedback

• Proactively escalate to the Line Management any issues / transactions that would impact service delivery or potential loss to the bank



• Fluency in English and French or German

• Exceptional Client focus and orientation

• Time management skills and ability to priorities are critical

• Previous technical helpdesk experience preferred but not required

• Proven track record of strong focus towards high levels of Quality and Customer Service

• Experience with web-based technologies


We offer:

• Stable job in professional team,

• Interesting path of career in an international organization,

• Consistent scope of responsibilities,

• Private health care, employees’ benefits.


Prezentacja firmy

Verita HR Polska is created by professionals with an innovative approach to recruitment and a... passion for new technologies (entry number in register: 5694). We provide services in the field of human resource management projects - including recruitment services at all levels of management, employer branding and outsourcing. We are currently looking for a candidate in the following role:  Rozwiń

Informacje dodatkowe

Ostatnia aktualizacja:
Wymiar etatu:
Pełny etat
Rodzaj umowy:
Na czas określony
Liczba wakatów:
Min. doświadczenie:
Bez doświadczenia
Min. wykształcenie:
Wyższe licencjackie
Branża / kategoria:
Praca Bankowość , Praca Finanse , Praca Obsługa klienta
do góry