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Client Service Advisor - English & Turkish (as an asset)

HRK S.A.

Kraków, małopolskie

HRK S.A.
- Rekrutacja prowadzona online -
Client Service Advisor - English & Turkish (as an asset)Miejsce pracy: Kraków

Key Responsibilities:

  • Providing support for High Profile Clients mostly via e-mail and also by phone
  • Advising on the best project practices and understanding client’s needs
  • Ensure that a resolution is provided in a timely and effective manner
  • Cooperating with Project Managers, Global Team and Product Development Team
  • Focusing and identifying opportunities for process improvement to eliminate issues

Requirements:

  • Preferably 2 years’ experience in a customer service related field
  • Fluency in written and spoken English (C1)  and the is essential
  • Very good Turkish (B2/C1) will be an asset
  • Ability to multi-task, prioritise, and manage time effectively
  • Ability to work well independently and as part of a Team

We offer:

  • Work in a smart and motivated team within a supportive and inclusive culture with strong values
  • The onboarding training and support of supervisor
  • Work within an international global team 
  • Experience with high profile clients
  • Social Benefit packages including: private medical care, Multi sport card, life insurance. 
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