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Business Analyst - Support - Supply Chain Management

Cyclad Sp. z o.o.

00-872 Warszawa, mazowieckie

Cyclad Sp. z o.o.

Business Analyst - Support - Supply Chain Management

Od: Cyclad Sp. z o.o.
Miejsce pracy: 00-872 Warszawa

Rodzaj pracy: Pełny etat

Rodzaj umowy: Na czas nieokreślony

Ilość wakatów: 1

Minimalne doświadczenie: Od 3 do 5 lat

Wykształcenie: Wyższe inżynierskie

Branża: Praca IT - Konsulting

Cyclad Sp. z o.o.

For our Client, the leading global provider of end-to-end, integrated Retail and Supply Chain Planning and Execution solutions, who employs over 5000 of the industry’s most experienced demand and supply chain experts globally to develop, deliver and support its solutions, we are currently looking for Business Analyst to join their team in Warsaw.

 

Job specification:

  • As part of a global Customer Success team triages and resolves advanced company’s software queries for customers (advanced L2 support)
  • Responds to customer requests for support or advisory via phone, e-mail, and web interface
  • Conducts any necessary research (database queries, traces, debug, etc.) and actively gathers information from various sources to understand the business/software problems
  • Independently and through effective teamwork resolves functional and sometimes technical challenges faced by the customer
  • Contributes to the development of Knowledge Base and future development of the focus solutions

Requirements:

  • Advanced knowledge of Supply Chain Planning processes (e.g. S&OP, manufacturing planning, demand/fulfilment planning)
  • Hands-on experience in using, implementing, or supporting modern Supply Chain applications
  • Strong data analytics and problem solving skills
  • Ability to effectively communicate verbally and in writing in English (min. C1)

 

Desirable:

  • SQL skills
  • Fluency in additional European languages

 

We offer:

  • Highly professional environment of top international industry experts
  • Chance to deal with the best-in-class SCM solutions and work with the most prestigious and advanced Retail, Manufacturing, and Distribution companies in the world
  • Strong investment in employee skills development (business acumen, software solutions, a range of technologies, etc.)
  • Excellent development abilities and further growth potential (expert and leadership paths across Customer Success, Consulting, Education Services, and Cloud organizations)
  • Clear independence and empowerment in an individual Expert role
  • Permanent job contract opportunities
  • Benefits package
Prosimy o aplikowanie poprzez przycisk znajdujący się po prawej stronie ogłoszenia.
Cyclad Sp. z o.o.

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