As a Data Engineer, you will be working with our Business Intelligence Team to maintain and develop the data warehouse. You will be responsible to build scripts, tools, infrastructure, frameworks, and services to ensure the data warehouse captures data in a comprehensive and timely manner and that ongoing improvement, enhancements and changes to the product are reflected in the data warehouse. You will also work with our Business Analysts to add meta-data layers to improve and enhance reporting and analytics practices.
Associate Front Line Analyst
Pitney Bowes, our Software team powers global commerce, processing billions of transactions every year. Our Software technology and solutions help businesses operate faster and more efficiently. How? By identifying trusted data and insights to create targeted, effective messaging, by providing accurate geographic data to make smarter business decisions, and by delivering relevant and engaging interactions across the customer lifecycle to drive increased satisfaction.
Pitney Bowes are looking looking for prospects who are passionate about client success, enjoy collaborating with others, and strive to exceed expectations, and also move boldly in the quest for superior and best in market solutions.
If this sounds like you, then you may be a great fit for Pitney Bowes.
Associate Front Line Analyst
Number of vacancies: 3
Workplace: Bielsko-Biała
Description
You’ll be working as a motivated individual who can become a part of a progressive, growing company fuelled by intelligent, driven and committed employees. You are an individual who can offer an excellent of service to our customers and be the first point of contact for escalations.
You will responsible for
- Support Pitney Bowes software products
- Triage issues raised by customers
- Troubleshoot reported problems
- Cooperate with backline support team
- Communicate daily in English (email, phone, teleconference)
Our Requirements
- Excellent English language skills allowing free communication by writing and speech
- Interest in new technologies
- The ability to solve problems with analytical thinking
- Experience working with customers (especially in a Tech Support environment)
- Work in rotation of 2 shifts: 6am - 2pm and 11am - 7pm
We offer you
- Contract of permanent employment
- Great atmosphere of work
- Opportunity to grow and develop your career
- Access to e-learning platforms: Udemy, Lyndacom
- Language training course with native speakers in the office
- Employee Referral Program (up to $1500)
- Life insurance
- Health promotion: Private medical care, Multisport card, fresh fruits
- High standard office: kitchen with coffee machine and free drinks, table tennis, gaming consoles
- Guaranteed parking space for car and bike
- Integration events: Kid’s Day, Summer Barbecue, Christmas Dinner
