Would you like to join client-centric team?
We are now looking for an Assistant Service Operations Officer/Service Operations Officer. This is an opportunity for you to grow and develop in Sub Custody area.
In Nordea, we know that great customer experiences require a team that leads the way in first-class service and operations. We’re more than just a Nordic bank, we’re a large employer in Poland. With us, you’ll work with skilled, international teams in a bright, modern office. The lively and collaborative atmosphere offers plenty of opportunities to learn and grow as you build your career with us.
Assistant Service Operations Officer / Service Operations Officer in Sub Custody team
Workplace: ŁódźAbout this opportunit
Welcome to the Sub Custody DK and FI team. We add value by ensuring daily settlement of securities on Danish and Finnish markets. Our main goal is to help our clients to close buying and selling equities transactions.
As the Assistant Service Operations Officer/Service Operations Officer, you’ll play a valuable role in taking care of our client’s transactions, reports, phone calls and building relationship with them.
What you’ll be doing:
- Daily settlement of securities on Danish and Finnish market
- Investigating, amending and matching transactions that have not settled automatically, by sending SWIFT with an error message
- Releasing or withdrawing instructions from the market
- Transfering of shares within the market or from Finland / Denmark abroad and vice versa (conversions)
- Client service – we answer a lot of phone calls from our Clients on a daily basis, e-mails, Due Diligence Visits
You’ll join a team that is truly passionate about our client service! The role is based in Łódź.
Who you are
Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.
To succeed in this role, we believe that you have:
- ability to work in a team (team player)
- attention to detail, clear and concise communication skills
- pro-active approach to ensure that risk issues (both current and emerging) are escalated promptly to managers
Your experience and background:
- Advanced English skills (both spoken and written)
- Finance related university degree or equivalent professional experience
- Analytical and strong problem-solving and organizational skills
If this sounds like you, get in touch!
Next steps
Submit your application no later than 24 April 2020.
Benefits:
Private medical care
Fruit in the office
Life insurance
Training access to Udemy platform, English courses
Friendly work environment
Employee Pension Programme
Integration, events and celebration of success
Relacation support
Flexible working hours
Attractive benefit package
Modern office and equipment
