Application Support Engineer
As an Application Support Engineer you will work in an international environment with operations and development colleagues to ensure application support for teams in Italy, Austria, Poland and Mexico.
Client Details
Our client is the largest multi-partner bonus program in Poland. Its idea is to appreciate consumers for their everyday purchasing decisions and to support companies in building and maintaining stable relationships with customers. In a short time, it has become the biggest marketing platform in Poland, currently connecting millions of consumers with over 600 partner companies representing various industries.
Description
- Monitoring (including continuous improvements), analysis of performance issues and incidents
- Incidents, Changes and Problems Management
- Ensure issue resolutions happens withing agreed RTO
- Logs review, data discovery in database tables for investigation of failures. Raise a defect and start pro-active work on resolution when the issue got identified. Escalate unexpected behaviour (bugs in implementation) to the implementers team.
- 2nd level operation, administration and configuration of Linux based applications (Apache / Tomcat / Weblogic).
- Interface with external service providers and partners, ensuring consistent service delivery across the platform.
- Interface with business partners and sponsors, driving rapid issue resolution for identified event and incident.
Profile
- Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field
- 3+ years experience as a Production Support Engineer, with emphasis on monitoring, incident, problem, and change management procedures following ITIL process
- Proven ability to communicate the cross-functional teams
- Strong analytical / trouble shooting skills
- Knowledge of Linux operating systems, including shell or python scripting
- SQL knowledge, PL/SQL knowledge is an advantage
- Experience with operation of web (Apache / Tomcat) and application servers (Weblogic)
- Working knowledge of flat file and XML based batch processing
- Working knowledge of common communication protocols (i.e. SFTP, T3, JNDI, etc.)
- Strong ability to communicate clearly with Business Partners, Leadership, non-technical end users
Job Offer
- Employment contract.
- A unique opportunity for professional growth and personal development within a group of experienced professionals.
- Interesting challenges.
- Excellent opportunities for international exposure.
- The ability to implement your own ideas and solution.
- Attractive benefits package.
- Great localisation in the centre of Warsaw.
- Flexibility - possibility of working partially in a remote mode
Please apply via the button on the right side of this job offer.
Job details
Location: Warsaw
Contract type: Na czas nieokreślony
About Michael Page
Michael Page is a leading professional recruitment consultancy specialising in the recruitment of permanent, contract and temporary positions on behalf of the world's top employers.
More
Location: Warsaw
Contract type: Na czas nieokreślony
About Michael Page
Michael Page is a leading professional recruitment consultancy specialising in the recruitment of permanent, contract and temporary positions on behalf of the world's top employers.
More
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