Application Support Engineer
This is an opportunity for Applications Support Engineers who are willing to grow their career in a dynamic, new IT center and join a team of experts who are paying acute attention to the quality of the service for VIP clients.
Client Details
Our Client is an international organisation that has an ambition to grow while maintaining the top position in its sector of professional services.
Description
- Remote 2nd/3rd line of support for VIP international clients
- Incident resolution
- Problem analysis and resolution
- Event management
- Capacity management and planning
- Configuration management
- Monitoring and reporting of system availability and usage
- Implementation of system upgrades
- Participation in projects on behalf of the team
- Build up and maintain a high level of knowledge of systems
- Responsible for the deployment of change and project activities to agreed commitments
Profile
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4+ years of previous support experience in a second or third-line role
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Fluent English, both spoken and written
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Practical knowledge of MS Windows 10, Windows Server, O365,
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Strong working experience in SCCM, SCOM, AD, Citrix, VMWare
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Working experience with VIP clients
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Experience in large enterprise domains
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Strong service and user-focused attitude
Job Offer
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Opportunity to work and grow in an international and prestigious company
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Attractive salary and benefit package
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Well-developed induction program
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Support in acquiring new certifications
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International career opportunities
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Location in Warsaw city center
Please apply via the button on the right side of this job offer.
Job details
Location: Warsaw
Contract type: Na czas nieokreślony
About Michael Page
Michael Page is a leading professional recruitment consultancy specialising in the recruitment of permanent, contract and temporary positions on behalf of the world's top employers.
More
Location: Warsaw
Contract type: Na czas nieokreślony
About Michael Page
Michael Page is a leading professional recruitment consultancy specialising in the recruitment of permanent, contract and temporary positions on behalf of the world's top employers.
More
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