Application Support Agent with Russian, German and English
Miejsce pracy: WrocławResponsibilities:
- Direct contact with users and customers from Regions: EMEA
- Solving problems in the company’s applications (business knowledge needed).
- Working according to established rules and procedures as a member of Global Organization (registering, closing, monitoring and follow-up Service Requests),
- Working in accordance with ITIL
Requirements:
- Microsoft environment knowledge
- Understanding of networking principals
- Analytical ability to troubleshoot complex incidents
- General IT knowledge as a base to quick learn and support large number of business applications
- Language skills:
- Russian C1,
- German C1,
- English B2/C1.
What can we offer:
- Stable, long-lasting cooperation based on B2B contract,
- On-site job with great team of professionals,
- Many development opportunities and access to modern technology,
- Medicover,
- Multisport Card,
- Life insurance and many more.