produced by the delivery team to ensure that the solution meets business requirements and satisfies standards. • Develop and conduct QA acceptance testing, test plans and test scenarios • Service Incident & Problem Management - To provide subject matter expert advice and assistance in the identification
Zatrudniając ponad 2500 inżynierów, Sii jest liderem wśród dostawców usług IT i inżynierii. Zatrudniamy ludzi z pasją i pracujemy dla najlepszych! Aktualnie poszukujemy:Service Delivery Manager/Delivery Manager Miasto: Warszawa170213-F7F5F ZadaniaOrganizacja
respective teams as required; System Integration, Operations, IT Risk, Networks, Engineering, Product Management, Provisioning, and Access Management to deliver a consistent high quality serviceManage multiple simultaneous global initiatives. Provide day to day support of our delivery services to meet our
the work of delivery team as a manager and a mentor• Meet or exceed Client's needs, maintain high Clients satisfaction rating• Establish productive, professional relationships with key personnel in assigned Clients, maintain good long-term relationships • Take care about increasing business in selling
Customer Service Manager with German Warszawa NR REF.: 1083392 On behalf of our Client, a multinational company providing innovative cashless payments solutions, we are looking for a person to hold the position of a Customer Service Manager with German.The key role on this position will
experience in similar positions Fluent English and German At least 3 years of experience in people management, preferably in SSC/BPO organization Good understanding for complex business processes High customer orientation and focus on service quality and timelinessBENEFITS Interesting and challenging
influence stakeholders, TSPM and Global Delivery • Initiate and drive continuous service and portfolio improvement • Oversee the offer pipeline, forecast and actuals • Build and deliver the offer enablement plan including communications, trainings and general support. • University or college degree, an MBA would be an added advantage • 5 to 10 years industry experience • Experience in Product Management • Knowledge ...
DESCRIPTIONFor our Client, one of the leading law firms in the business we are looking for an expert for the role of:Procurement ManagerScope of responsibilities includes: Developing a procurement strategy on a regional level. Analyzing, mapping, and reviewing of current contracts for the delivery
by the team Providing technical support to team members Participating in projects and transitions Ensuring service delivery of all processes performed by the team Analyzing complex problems and make decisions in a timely manner Efficiently delegating issues to the team members
zapewnienia efektywnego poziomu procesu zarządzania incydentami, Tworzenie raportów dotyczących incydentów dla senior managementu, Współpracę w zakresie usprawniania procesów zgodnie z najlepszymi praktykami i standardami.WYMAGANIA Minimum 0,5 roku doświadczenia w roli Major Incident Managera, Znajomość ITIL ...
Voice Engineer Warszawa NR REF.: 1085958 Hays IT Contracting is an up-to-date B2B form of employment for IT specialists with innovate and developmental projects for TOP Clients close at hand.What an expert needs to be one?Knowledge, experience and engagement - we have IT all.Don’t