building of companies strategical service and success.Responsibilities: Setting new level of standard for customer service by delivering intelligent solution which is a blend of digital and human interaction Driving digital innovation to provide best quality service using Test and Learn methodology
Team Leader z j. niemieckim lub francuskim w dziale Customer Service Kraków NR REF.: 1083854 Dla naszego Klienta (SSC w Krakowie), międzynarodowej firmy rozpoznawalnej na rynku globalnym, poszukujemy osoby ze znajomością języka niemieckiego LUB francuskiego, z doświadczeniem
Senior Team Leader / Customer Service Manager z j. angielskim Kraków NR REF.: 1082399 Dla naszego Klienta, firmy o stabilnej pozycji na międzynarodowym rynku, z siedzibą w Krakowie, poszukujemy doświadczonej osoby na stanowisko Customer Service Managera. Zakres zadań osoby na powyższym
problems, and escalations Advise customers how to use platforms and websites Working with internal reporting Support other team members and Team LeaderREQUIREMENTS Fluent English is a must Experience in Customer Service area Ability to work independently High interpersonal skills Customer focused person
Evaluation of customer feedback, follow-up, quality reportREQUIREMENTS Minimum 2 years of experience as Manager or Team Leader in Customer Service department Fluent Czech Very good English Experience in team management Very good knowledge of CRM tools Practical knowledge of target-oriented
acquainted with other languages and cultures! In regards to further development of one of our Clients we are currently seeking Candidates for a position of: Customer Service Representative with German Location: Kraków Nr ref.: GER/KRA/2016 Job description: cooperation with other departments from whole
potential and maintain its engagement as well as monitor and report on service lead times and other KPIs. You will ensure timely and accurate processing of all documents related to AP and a high standard of customer service in line with agreed SLAs.We are looking for a passionate leader with previous
other business units Design of process documentation including process maps and desktop procedures Supervision and/or performing AP activities Leading a team of AP process specialists including workload management on time delivery in line with service level agreements Understanding of business needs and
other business units Design of process documentation including process maps and desktop procedures Supervision and/or performing AR activities Leading a team of AR process specialists including workload management on time delivery in line with service level agreements Understanding of business needs and
Support Team Leader is responsible for all aspects of managing, supporting and developing Support Team members to deliver an outstanding customer-focused service. Key responsibilities: Lead and prioritize the Support team’s workload Provide technical and managerial leadership to the Support Team solving We are looking the person, who can offer: • Minimum of 3 years’ experience in a hands-on application ...
line with service level agreements Understanding of business needs and priorities and effective interaction with internal customers across EMEA Managing KPIs and perform necessary actions when the actual level is below the target Contributing to and supporting global process standardization and
procurement, customer care and marketing services. Business Services employs over 3800 specialists in its offices located in Krakow and Katowice. Position purpose We are looking for a candidate who would like to take over the role of Team Leader within Project Accounting area and manage team providing complex services for our internal Client. The scope of activities includes in particular: project ...
Finance Process Team Leader Kraków NR REF.: 1085277 Our client is an international company with a SSC in Kraków. Currently they are looking for an experienced candidate for the position of Finance Processes Team Leader.Working on this position you will be responsible for supervising the
international environment. Beside these formalities you will be joining a team of young and enthusiastic people who are always eager to learn and develop new skills. As we are looking for excellent people leader, we are open for Team Leaders from various branches: Customer Service, Accountancy, Administration ...
Clearance Brokerage Team Leader Kraków NR REF.: 1083532 Job Purpose Statement: Supports Management in achieving revenue, service and compliance goals by performing a range of Professional level duties. Includes supporting defined ‘people’ processes (PR audits, coaching, briefings etc ...
Customers' queries, problems, and escalations Advise customers how to use platforms and websites Working towards team and individual targets inclusive of KPI's Support other team members and Team LeaderREQUIREMENTS Fluent English is a must Experience in Customer Service area Ability to work independently
DESCRIPTIONFor our Client, leader in business process outsourcing, that provides strategy consulting, technologies and services for customer management, we are looking for highly motivated candidates for the position of Team Leader of Customer Service teamResponsibilities: Monitoring work of the
procurement, customer care and marketing services. Business Services employs over 3800 specialists in its offices located in Krakow and Katowice. Role purpose As a Team Leader you will be responsible for leading, developing and motivating newly created team supporting one of our major Clients from logistics environment. You will also act as P2P expert and process leader. Main responsibilities Ensuring ...