negotiation. You will also be accountable for the Service Catalogue - securing, that relevant information on various contracts is available in one overall system. What you'll need to succeedWe are looking for skilled and mature Candidates with previous experience in IT Project Management, including supplier
operational IT service issues, tracking key operational risks to the service, providing strong coordination with the business, IT and Operational Risk. Daily duties include also performance of IT support and services which meets the customer’s needs. What you'll need to succeedTo be successful in this role
clients. Based in Warsaw, you will be responsible for managing internal and external service requests from B2B clients. Your position will be a point of contact across Sales, Technical Design and Delivery Teams. Service Request Manager will manage incoming customer requests and orders, coordinate the
to excellent client pitches & presentations, debriefs and workshops - Service our local and global accounts, inspiring and building client relations, enhancing results for our clients - Translate client business objectives into creative research proposals, resulting in advice that has strategic impact on our
personnel. Provides input for performance assessments and service level agreement meetings Works GBS IT Services Lead to establish service levels and manage the automated call distribution (ACD) system to ensure that appropriate service levels are met. Actively works to ensure staff adhere to all service
awarded with Great Place to Work and Computerworld AudIT prizes Flexible employment forms – B2B and permanent contactPackage of benefits (Multisport card, privet medical insurance, group insurance, English course) Unique work atmosphere – Check it yourself! – plenty of integration and family-friendly
channels. The purpose is now to develop a product line targeting Foodservice channels. In order to make it a success our client is looking for a new sales manager willing to take the challenge and develop this new product line and take it into the market. RESPONSIBILITIES ...
quality improvement initiatives. Experience /Knowledge: Excellent Project Management skills Excellent communication and presentation skills Experience with IT projects Fluent in English language ITIL or Project Management certifications will be considered as an advantage Experience in Software
Our Client based in Cracow is looking for IT Project Manager with Russian. - Conducting workshops with our international customers and their IT service providers worldwide - Translation of customer requirements into solution scenarios using the Client's modules - Active participation in the - University or technical college degree of business, computer science or IT related studies - Technical background and ...
you must have min. 3-6 years of relevant experience as Team Manager of deskside specialists (including HR administrative tasks such as: performance appraisals, promotions, delegating tasks etc.). You must have experience with ITIL Service Management functions, Microsoft Certification MCITP or
knowledge in Project Management, Management of Change, Testing and Rollout organizationKnow-how in IT-Management concept and methodologies like ITIL is a plusWillingness to learn new technologies and full customer orientationPMI PMP certification a plusWorking experience in an global team or international
infrastructure cabling, print servers as well as Microsoft Office applications. Experience of working within a customer service/service support function and good proficiency in English are required. What you'll get in return Our Client offers stable work conditions and professional development opportunities ...
globally provide high level of customer service to the business resolving 1st and 2nd line break-fix support via desk side visits or remote control managing the IT equipment on site, including making available equipment for new starters, dealing with departmental moves and liaising with third
dziedzinie ekspertów.For our Client – international company – we are currently looking for qualified Candidates for the position of:IT Service ConsultantLocation: PoznańJob type: Contract B2B – long term cooperationRate: 500 – 700 PLN net + VAT/ dayKey Responsibilities: This role owns the performance ...
Responsibilities Support users in daily operation issues Analyze and document reported issues and outages - determine severity and impact of reported issues, and begin incident management process Deliver high levels of customer service at all times and ensure compliance with Service Level Agreements (SLAs ...
HRO Recruitment is a specialist traditional recruitment business. HRO Recruitment is a brand of HRO Personnel Sp. z o. o. HRO Personnel is a Human Resources service provider operating under numer 6696. We are working as a recruitment provider searching on our Client's behalf for a person in the
Rola: Wsparcie użytkowników końcowych w przypadku awarii systemów IT – pierwsza linia wsparcia. Wymagania: * Co najmniej 1 rok doświadczenia zawodowego w obszarze wsparcia IT * Dobra znajomość języka angielskiego w mowie i piśmie * Wysokie zdolności komunikacyjne * Wykształcenie
skills, good knowledge of key ITIL processes around service delivery and operations, especially incident & problem management skills. Experience of working within a customer service/service support function and good proficiency in English and Finnish are required. What you'll get in returnOur Client