Service Delivery Management, Broad understanding of the IT market and its future direction Experience in building and sustaining customer relationships on a senior level, Knowledge of ITIL (ITIL certificate is an advantage), Very good people management experience within a medium size team, Experience in
The new team in our Shared Service Centre in Cracow is opening. We are looking for passion for people coaching and management, energy to drive change and joy of improvement opportunities. If these are your qualities, read on! As HR Service Delivery Manager you’ll be expected to actively support the
41654Praca stałaLokalizacja: WarszawaZakres obowiązków:• Kompleksowa obsługa kadrowa pracowników organizacji,• Zarządzanie zespołem HR Service Delivery,• Współpraca z firmą zewnętrzną w zakresie payroll-u,• Kreowanie i wdrażenie procedur HR,• Doradztwo Managerom i pracownikom z zakresu procesów
international environment Excellent written and spoken English IT literate, possess good working knowledge of MS Office tools, SAP HR P&K, Workday and bespoke IT systems Understanding of continuous improvement Effective listening and communication skills to enable you to fully understand the needs of the
project management methodology at the advanced level (PMI / PMP / or Prince2 Practitioner certificates)Knowledge of service management methodology at the level of ITIL v3 FoundationTechnical knowledge in the field of design and development of IT systemsEffectiveness and efficiency in achieving business
experience in similar positions Fluent English and German At least 3 years of experience in people management, preferably in SSC/BPO organization Good understanding for complex business processes High customer orientation and focus on service quality and timelinessBENEFITS Interesting and challenging
financial status to the project steering group • Regularly monitor project quality assurance (QA) • Provide directions, guidance and motivate & inspire the team of consultants, driving them through the project life cycle During the Go-Live & Post-Project phase, the Project Manager tasks are to: • Review Required Skills: • Project Management experience on ERP/HR/BPO implementations • Demonstrated management and ...
present the data gathered from incident, problem and other service management tools to measure and improve service levels;Maintaining relationships with many stakeholders from different team and business functions Identify Opportunities for Improvement, including optimization, proactivity, innovation
. In that role you will: Respond to customer complaints, requests and inquiries in a professional and timely manner Process with forecasts send by the customers Process with offers, order confirmations, orders of shipping, delivery notes, invoices as well as Storno invoices and Credit Notes Keep
to learn. Moreover you should be highly customer focused and confidential, with ability to maintain a professional attitude at all times. We are searching for a team player focused on ensuring delivery and quality of service. What you'll get in returnOur Client offers benefit package and opportunities
for Candidates with:- Degree (preferably in: Business Administration, Psychology or HR) and/or ability to demonstrate knowledge of working in the HR environment.- 4+ years of HR working experience in multinational organization preferably in HR generalist roles.Practical understanding of: HR Policies &
satisfaction. Addressing and resolving complex problems that are escalated from team members Critical Skills/Knowledge: Shows customer, service mind-set and a proactive way of working to service the customers in a “can do” attitude Experience in HR Shared Services/BPO/GBS for a global company ...
HR Services Specialist with French Responsibility Summary:The HR Services Specialist serves as employees’ first point-of-contact for questions about HR policies and processes, and executes against key HR processes as assigned (i.e. Compensation, Talent Acquisition, Employee Relations ...
HR Services Specialist with German Responsibility Summary:The HR Services Specialist serves as employees’ first point-of-contact for questions about HR policies and processes, and executes against key HR processes as assigned (i.e. Compensation, Talent Acquisition, Employee Relations ...
here. HR Services Specialist with Italian Responsibility Summary:The HR Services Specialist serves as employees’ first point-of-contact for questions about HR policies and processes, and executes against key HR processes as assigned (i.e. Compensation, Talent Acquisition, Employee Relations ...
here. HR Systems Configuration Specialist Responsibility Summary:HR Systems Configuration Specialist will work closely with all HR business areas to deliver transformational projects through the HR Technology strategy roadmap. You will be responsible for the administration and configuration of two or
Senior HR Specialist Kraków NR REF.: 1082163 Your new companyFor our Client, international shared service center located in Cracow, we are looking for Candidates on the position of Senior HR Specialist. Your new roleOn this position you will be responsible for conducting the recruitment
HRO Personnel is a Human Resources service provider operating under number 6696. We are working as a recruitment provider searching on our Client behalf for a person in the following role: HR Senior Recruitment Specialist Location: Krakow Key responsibilities: Conducting the recruitment