Responsibilities: • Providing 1st line support to customers• Building and maintaining positive relationships with customers• Entering data in the system and data management• Cooperating with other departments of the company• Preparing reports Requirements: • Very good knowledge of one of the
inventory of equipment supported by the Service Desk together with logs of user details, problems and resolutions, for administration and planning purposes. Requirements: Fluent French is a must (C1 is preferable); 2 years of experience in customer IT support area OR 1 year of experience in IT and 1 year of experience in customer care area; Strong understanding of 1st line support duties; Very good ...
support to video servicesManage video conference meetings and digital media streaming to assure high quality connectionSupport during video calls and instant solving problemsDaily Video Conference schedule review and close cooperation with stakeholders Assist with major incident and problem
IT Business Analyst - User Support will : Understand the company international sales process, priorities and challenges; Resolve issues and problems of sales departaments; Implement impovements across international sales systems; Articulate international sales needs and drive
historic leave application/ adjustment, Background Verifications, etc. Identifying trends in queries being handled and creating Knowledge Base Articles/ FAQ documents for other Contact Center Associates and Employees to refer. Providing guidance and navigation support to managers and employees to find Qualifications Excellent English & German Clear communicator and active listener Makes the right choice ...
Workday Integration Analyst GdaĹ„sk NR REF.: 1084420 Your new companyOn behalf of our Client, we are currently looking for a person to hold the position ofWorkday Integration Analyst for one of SSC in Tricity. Your new roleYou will be a part of the newly established Workday Support Team
Workday Functional Analyst GdaĹ„sk NR REF.: 1087223 Your new companyOn behalf of our Client, we are currently looking for a person to hold the position of Workday Functional Analyst for one of SSC in Tricity. Your new roleYou will be a part of the newly established Workday Support Team