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24 oferty pracy dla: Hardware Remote Support Dolnośląskie

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  • standard end user hardware and software in the IT infrastructure, and an area of specialized expertise where they can be a resource to other technical support team members. Understands the broader IT hardware and software environment, especially as it relates to the inter-relationship of end user

  • Job specification: Providing remote 1st line support to end-users working on 24/7 shifts Analyzing problems related to software and hardware & putting correct resolution in place Opening, closing & monitoring of the incidents in the tickeing system Contacting with the end-user via phone, e-mail & Requirements: Fluent German (C1), preferably proven with certification Very good English (B2) Strong ...

  • Responsibilities: - Handling incoming phone calls / e-mails from customers regarding technical issues related to: hardware, software and network; - Delivering professional and prompt service to the customers; - Keeping records of all customers" enquiries in the reporting system; - Analyzing and Requirements: - Fluent French language skills (both: verbal and written); - Very good English skills; - Excellent verbal and written ...

  • Responsibilities: - Handling incoming phone calls / e-mails from customers regarding technical issues related to: hardware, software and network; - Delivering professional and prompt service to the customers; - Keeping records of all customers" enquiries in the reporting system; - Analyzing and Requirements: - Fluent French language skills (both: verbal and written); - Very good English skills; - Excellent verbal and written ...

  • Zakres obowiązków: • Handling incoming phone calls / e-mails from customers regarding technical issues related to: hardware, software and network; • Delivering professional and prompt service to the customers; • Keeping records of all customers" enquiries in the reporting system; • Analyzing and Oczekiwania: • Very good Dutch language skills both verbal and written; • Very good English skills; • Excellent verbal and ...

  • Zakres obowiązków: • Handling incoming phone calls / e-mails from customers regarding technical issues related to: hardware, software and network; • Delivering professional and prompt service to the customers; • Keeping records of all customers" enquiries in the reporting system; • Analyzing and Oczekiwania: • Very good Dutch language skills both verbal and written; • Very good English skills; • Excellent verbal and ...

  • Zakres obowiązków: • Handling incoming phone calls / e-mails from customers regarding technical issues related to: hardware, software and network; • Delivering professional and prompt service to the customers; • Keeping records of all customers" enquiries in the reporting system; • Analyzing and Oczekiwania: • Very good Dutch language skills both verbal and written; • Very good English skills; • Excellent verbal and ...

  • Zakres obowiązków: • Handling incoming phone calls / e-mails from customers regarding technical issues related to: hardware, software and network; • Delivering professional and prompt service to the customers; • Keeping records of all customers" enquiries in the reporting system; • Analyzing and Oczekiwania: • Very good Dutch language skills both verbal and written; • Very good English skills; • Excellent verbal and ...

  • Zakres obowiązków: • Handling incoming phone calls / e-mails from customers regarding technical issues related to: hardware, software and network; • Delivering professional and prompt service to the customers; • Keeping records of all customers" enquiries in the reporting system; • Analyzing and Oczekiwania: • Very good Dutch language skills both verbal and written; • Very good English skills; • Excellent verbal and ...

  • Zakres obowiązków: • Handling incoming phone calls / e-mails from customers regarding technical issues related to: hardware, software and network; • Delivering professional and prompt service to the customers; • Keeping records of all customers" enquiries in the reporting system; • Analyzing and Oczekiwania: • Very good Dutch language skills both verbal and written; • Very good English skills; • Excellent verbal and ...

  • Zakres obowiązków: • Handling incoming phone calls / e-mails from customers regarding technical issues related to: hardware, software and network; • Delivering professional and prompt service to the customers; • Keeping records of all customers" enquiries in the reporting system; • Analyzing and Oczekiwania: • Very good Dutch language skills both verbal and written; • Very good English skills; • Excellent verbal and ...

  • Zakres obowiązków: • Handling incoming phone calls / e-mails from customers regarding technical issues related to: hardware, software and network; • Delivering professional and prompt service to the customers; • Keeping records of all customers" enquiries in the reporting system; • Analyzing and Oczekiwania: • Very good Dutch language skills both verbal and written; • Very good English skills; • Excellent verbal and ...

  • Zakres obowiązków: • Handling incoming phone calls / e-mails from customers regarding technical issues related to: hardware, software and network; • Delivering professional and prompt service to the customers; • Keeping records of all customers" enquiries in the reporting system; • Analyzing and Oczekiwania: • Very good Dutch language skills both verbal and written; • Very good English skills; • Excellent verbal and ...

  • Zakres obowiązków: • Handling incoming phone calls / e-mails from customers regarding technical issues related to: hardware, software and network; • Delivering professional and prompt service to the customers; • Keeping records of all customers" enquiries in the reporting system; • Analyzing and Oczekiwania: • Very good Dutch language skills both verbal and written; • Very good English skills; • Excellent verbal and ...

  • Zakres obowiązków: • Handling incoming phone calls / e-mails from customers regarding technical issues related to: hardware, software and network; • Delivering professional and prompt service to the customers; • Keeping records of all customersvenquiries in the reporting system; • Analyzing and Oczekiwania: • Very good German language skills both verbal and written; • Good English skills would be an advantage; • Excellent ...

  • Zakres obowiązków: • Handling incoming phone calls / e-mails from customers regarding technical issues related to: hardware, software and network; • Delivering professional and prompt service to the customers; • Keeping records of all customersvenquiries in the reporting system; • Analyzing and Oczekiwania: • Very good German language skills both verbal and written; • Good English skills would be an advantage; • Excellent ...

  • requirementsProvide VIP support for Desk side issues Required profile2 years of experience in Onsite supportKnowledge and experience on Windows XP/7/8 OSDriving licenceMust be fluent in English – and able to respond and provide updates to tickets (written)Should have expertise on EUC tools, remote support

  • issues,Analyses, identifies and diagnoses faults and systems using defined processes and tools, Serves as the key interface with the backline support teams to prevent problems, facilitates problem resolution, and provides overall outstanding customer services, Serves as first line of support to meet customer needs

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