customer or internal escalations and monitoring results that need to be achieved. On this position you will be in charge of setting targets in accordance with company’s standards to ensure the quality of work. This role will also contribute to the customer satisfaction by identifying new solutions and
experience in similar positions Fluent English and German At least 3 years of experience in people management, preferably in SSC/BPO organization Good understanding for complex business processes High customer orientation and focus on service quality and timelinessBENEFITS Interesting and challenging
OBOWIAZKIDla naszego Klienta, międzynarodowej firmy - oferującej automatyczne systemy parkingowe dla firm oraz instytucji publicznych szukamy osoby z doświadczeniem obsłudze Kienta na stanowisko Customer Service ManagerObowiązki: konsultacje dla klientów (wewnętrznych i zewnętrznych) planowanie
Optymalizacja procesów działu Customer Service w firmie produkcyjnej. Kontrakt Interim 6 - 9 miesięcyInformacje o kliencieNaszym Klientem jest międzynarodowa firma produkcyjna, będąca liderem w branży produkcji chemicznej i farmaceutycznej. W związku z dalszymi planami rozwoju firmy związanymi
in managing midsize teams and cooperation with Managers. Fluent English Experience in an international environment, ideally in SSC organization, Master degree Leadership skills Strong customer orientation Ability to work under pressure an in a rapidly changing environmentBENEFITS Interesting and
further development of proactive customer services; Participate in current department projects and other tasks as delegated by the Manager. What do we look for? Student of III, IV or V year Ability to work min. 4 days a week (min. 30 hours with flexible working hours but within working hours) Good (part-time paid internship ...
incoming customer requests and orders, supporting sales representatives andhandling incoming customer contacts regarding orders.We are looking for Candidates with good English skills and strong competency in Dutch. Previous experience in Customer Service/Order Management will be a strong asset. Moreover ...
Customer Service Specialist Warszawa NR REF.: 1083581 Dla naszego Klienta, międzynarodowej firmy z obszaru Pharma poszukujemy kandydatów na stanowisko Specjalisty ds. Obsługi Klienta.Do obowiązków osoby zatrudnionej będzie należeć, kontakt z Klientami oraz centralą poza Polską, tworzenie
interested in a position of:Customer Service Specialist with GermanSalary: 4 500 PLN gross/monthCustomer Service Specialist will be supporting German market’s prospect clients by daily phone contact with regards to Company’s financial services. Apart from that person on this position will handle chat ...
poszukujemy osoby na stanowiskocustomer service associate Nr ref.: 42541Praca stałaLokalizacja: WarszawaZakres obowiązków:zarządzanie i koordynacja wszystkich zapytań spływających od klientów i dystrybucja ich do odpowiednich działówprzetwarzanie zleceń w systemiezarządzanie kluczowymi elementami procesu wysyłki
needs of users Preparing reportsREQUIREMENTS Very Good German (minimum B2) Basic knowledge of English (minimum A2) Customer support experience will be an asset (not required) Very good communication skills Team spirit!BENEFITS Experience in international environment in multilingual team Full time job
requirements: Graduate with master degree in operations/technology Fluent English (both orally and in writing) is a must 5+ years of direct people management with min 3 years of Market/regional experience 5+ years of progressive Customer Service management experience or leading customer facing teams 3+ years of
client ensuring that they are documented correctly. Builds and maintains knowledge and expertise in all client and internal tools and systems. Takes ownership for and delivers day to day service to customers within the agreed scope to meet client expectations (measures include service level agreements ...
Teleperformance Group is the World's Biggest Provider for Customer Experience and Contact Center services with offices in all continents – present in 65 countries, 190,000+ employees, 75 different languages and dialects. Currently we are looking for our prestigious client: Our Client‘s global vision is to empower every person and organisation to achieve more. From working responsibly and sustainably to ...
handling the issues related to consignment stock as well as uploading, extracting and follow-up of customer contracts in CRM system. He/ she will act as a first point of contact for the customers and will support the sales activities in general.We are looking for young potentials who want to build and
responsibility is providing the best customer service for customers on telephone calls and emails.Person on this position will be responsible for supporting customers regarding their shopping experience onlineand/or in stores. This will include enquiries regarding orders, deliveries and processing payments.It’s
Day to day contact with Demand Planners and Key Account Managers regarding delivery status as well as complaint status or other issues Participating in process improvements to gain higher level of customer satisfaction. Who are we looking for? Fluent English is a must Min a year of
developed Customer Service skills• Open minded and motivated for self-development• Task oriented• Very good communication skillsOur Client offers: • Employment under the contract of employment• Possibility to gain valuable experience in a multicultural environment• Possibility to improve language skillsThis