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Team Leader OTC with French/EnglishMiejsce pracy: Kraków
Responsibilities:
Supervision over 6 people in team
Ensure the accuracy, efficiency and timely completion of all Order to Cash records and reporting in accordance with all legal and statutory requirements and regulations.
Executes the process delivery with expected service objectives and quality. Solves operational issues and acts prevent it in future.
Brings constructive, challenging ideas to drive process standardization and takes ownership of the agreed actions.
Plans resources for the team, recognize good performance and reward best people and plans promotions.
Provides initial trainings for new joiners in regards to order to cash process .
Ensures all SLA`s and KPI's are maintained in compliance with the contract.
Provides regular coaching and mentoring to team members, provides regular F2F feedback.
Requirements:
Fluent English C1 – is a must
Minimum of 4 years in OtC/AR department or similar departments
Minimum 1 year experience in supervising or team management
Have excellent planning, organising and prioritising skills
Have excellent decision making and problem solving abilities - determine solutions for challenges
We Offer:
Employment in a stable company with an established position in the market
Independent role in professional team
Opportunity for professional development for increasing your abilities and skills in various areas
Competitive benefits package: Private medical care, Life insurance and Multisport cards
Opportunity to work within an international and multicultural environment
Location: Kraków
Prosimy o aplikowanie poprzez przycisk znajdujący się po prawej stronie ogłoszenia.