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Team Leader OTC with French/English

HRK S.A.

Kraków, małopolskie

HRK S.A.
- Rekrutacja prowadzona online -
Team Leader OTC with French/EnglishMiejsce pracy: Kraków

Responsibilities:

  • Supervision over 6 people in team
  • Ensure the accuracy, efficiency and timely completion of all Order to Cash records and reporting in accordance with all legal and statutory requirements and regulations.
  • Executes the process delivery with expected service objectives and quality. Solves operational issues and acts prevent it in future.
  • Brings constructive, challenging ideas to drive process standardization and takes ownership of the agreed actions.
  • Plans resources for the team, recognize good performance and reward best people and plans promotions.
  • Provides initial trainings for new joiners in regards to order to cash process .
  • Ensures all SLA`s and KPI's  are maintained in compliance with the contract.
  • Provides regular coaching and mentoring to team members, provides regular F2F feedback.

Requirements:

  • Fluent  English  C1 – is a must
  • Minimum of 4 years in OtC/AR department or similar departments
  • Minimum 1 year  experience in supervising or team management
  • Have excellent planning, organising and prioritising skills
  • Have excellent decision making and problem solving abilities - determine solutions for challenges

We Offer:

  • Employment in a stable company with an established position in the market
  • Independent role in professional team
  • Opportunity for professional development for increasing your abilities and skills in various areas
  • Competitive benefits package: Private medical care, Life insurance and Multisport cards
  • Opportunity to work within an international and multicultural environment
  • Location: Kraków
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