Rodzaj pracy: Pełny etat
Rodzaj umowy: Na czas nieokreślony
Ilość wakatów: 1
Minimalne doświadczenie: Od 3 do 5 lat
Wykształcenie: Wyższe licencjackie
Branża: Praca IT - Hardware / Information Systems
You will be a good match if you have:
- Experience of deploying and operating enterprise scale Lync platforms
- Knowledge and experience of integration with voice systems – e.g. Avaya ACME packets
- Experience in configuration of voice routing, dial plans and SIP trunks
- Demonstrate experience with Exchange Unified Messaging
- Experience of Lync monitoring tools and Synthetic Transactions
- IT Operations experience (Change Management, Problem and Incident Management)
- Deep understanding of underlying Lync components such as: Routing Groups, Windows Fabric, SQL mirroring, Pool Pairing and Backup Service
As a part of our team, you will be responsible for:
- Providing tier 2/3 support for Lync escalations
- Evolving and deployment of monitoring and instrumentation tools for Lync
- Capacity and performance management
- Review CDR and QoE reports to manage service quality and end user experience
- Managing health of Lync eco system (network, SQL and desktop client)
- Managing integration of Lync with Exchange (Unified Messaging)
- Managing Lync integration with Video Conferencing platform (Cisco)
- Training and packaging of support functions and tasks for level 0 and level 1 teams
Our offer:
- You can choose how to work (tools, methods)
- Comfortable employment model (you choose type of agreement)
- No dress code
- Work life balance - flexible hours and home office
- Best coffee in town
- Your health taken care of (Medicover & Mulitisport)
- Fresh fruits
- Training program
- Learning from other experts
- No stiff structure
