Opis stanowiska pracy

Start a career with Cathay Pacific, and you will work with a great team who share your passion for travel. As one of the world is leading airlines, we are able to offer you unique opportunities to let your passion fly.

Our team members are advisors and talented problem-solvers who connect people with interesting destinations, friends and family all over the globe.

If you enjoy customer service, this is an opportunity to learn about airline operations and build a strong foundation for an exciting career in aviation, travel or tourism.

 

What you will be doing:

Customer Contact Specialists achieve the highest possible customer service standards when selling and ticketing to direct customers or when serving travel agents and corporates. They ensure the generation of maximum revenue from all customers. They also build strong relationship with direct customers and prospect potential corporates through maximization of every direct business opportunity. Finally, they support other team members in achieving the common goal.

  • Recommending travel products, fares and services and providing after sales support
  • Assisting customer to reserve and adjust flight booking transactions
  • Assisting customers to use our website
  • Responding to feedback and general enquiries by phone, email and web channels from worldwide

 

What do we offer:

  • The opportunity to travel the world with great travel benefits (free annual ticket, discounted tickets for you and your family)
  • Comprehensive training and access to the latest technology to ensure success in your role
  • An attractive package of social benefits
  • A great work environment on the top floor of Krakow’s newest building, right in the heart of town
  • Career growth with one of the world’s leading airlines and its parent group, the Swire Group
  • Flexible shifts adjusted to your lifestyle
  • Permanent employment opportunities

 

Job Requirements:

  • Fluency in English and German
  • Mature communication skills and excellent telephone etiquette
  • A passion for providing the world’s best customer service for each and every customer
  • An open mind and eagerness to continually develop
  • Knowledge of airline systems and operations will be an advantage but not essential

 

If you are interested in applying for this role please apply by clicking the "apply" below.


Our vision is to be the world's best airline. Being the best means that we always strive to excel in everything we do. Our dynamic team provides the highest quality service so that our customers are happy they chose Cathay Pacific

Prezentacja firmy

Start a career with Cathay Pacific, and you will work with a grea... Rozwiń

Dodatkowe informacje

Ostatnia aktualizacja:
26/06/2018
Wymiar etatu:
Pełny etat
Rodzaj umowy:
Na czas nieokreślony
Liczba wakatów:
1
Min. doświadczenie:
1 rok
Min. wykształcenie:
Zasadnicze zawodowe
Branża / kategoria:
Praca Obsługa klienta, Praca Administracja biurowa, Praca Doradztwo / Konsulting, Praca Praca dla studenta, Praca Tłumaczenia / Wydawnictwa / Redakcja

Czy chcesz otrzymywać oferty pracy na podobne stanowiska?

Utwórz powiadomienie e-mail
Zapisz mnie

Zapisani kandydaci otrzymują informacje jako pierwsi.

Podziel się ze znajomymi