#

Soft Skills Quality Analyst with French

CSS Corp Sp. z o.o.

Wroclaw, dolnośląskie

CSS Corp Sp. z o.o.
CSS Corp Sp. z o.o. is a part of global information and communication technology company. We strongly believe our People are the reason for our success. Discover the idea of 'SMALLPORATION' and become a member of our Team!

Currently we are looking for:

Soft Skills Quality Analyst with French

Miejsce pracy: Wroclaw

Working on this position you will be responsible for:

  • completing the monitoring & coaching targets for the week
  • coaching the agents according to the observations made during monitoring of calls
  • preparing training modules on the basis of the need analysis
  • conducting specific training sessions to improve the performance of the agents
  • taking initiatives to add value to the project
  • contact with the client to meet assigned targets

Knowledge and skills required:

  • knowledge about Voice & Accent & Soft Skills
  • experience in Coaching /Training Delivery/Teaching
  • team Handling
  • excellent communication skills in French

... Join the coolest Team in the Galaxy! (yes, we feel so cool that we drink coffee and eat cookies at work)

What we offer?

  • full time employment (or part time if you wish)
  • fully paid benefits (private medical care, life insurance, mulikafeteria & pizza day)
  • all necessary trainings & professional Coach support
Interested? Please submit your CV in English using 'Aplikuj' button below (please note that we will contact only selected candidates)

Czy chcesz otrzymywać oferty pracy na podobne stanowiska?

Utwórz powiadomienie e-mail
Zapisz mnie

Zapisani kandydaci otrzymują informacje jako pierwsi.

Podziel się ze znajomymi