Senior Analyst Client Processing (working hours 3-11 pm)
Wrocław Senior Analyst Client Processing (working hours 3-11 pm)
Wrocław
NR REF.: 1118888
Responsibilities:
Requirements:
Wrocław
NR REF.: 1118888
Responsibilities:
- Performs routine and non-routine client service and transactional support functions.
- Provides analytics and reporting services, working to improve and automate transaction processing systems.
- Advises organizational units/teams to ensure timely delivery of service, or resolution of issue.
- Provides direction to lower-level service roles in the successful delivery of support or service.
- Processes account related transactions per scheduled events/client authenticated direction.
- Answers inquiries and resolves problems or issues.
- Assesses needs and suggests/promotes alternative approaches to service models.
- Participates in straightforward product development, product enhancement, and system testing to ensure that products continue to accurately and efficiently process high value transactions.
- Integrates in-depth area knowledge with a solid understanding of industry standards and practices to provide solutions to internal and external clients.
- May be responsible for allocating and checking work of support team members.
- May be responsible for specific supervisory review, training and approval actions.
Requirements:
- Bachelors degree or the equivalent combination of education and experience is required.
- 2-6 years of total work experience is preferred.
- Experience in working in the financial sector preferred.
- Willingness to work in late shift (3-11pm)
Prosimy o aplikowanie poprzez przycisk znajdujący się po prawej stronie ogłoszenia.