Sales Manager
Location: SofiaJOB PURPOSE:
Under leadership of Group Sales Director, Sales Manager (SM) is in charge of identifying and contacting prospects in Bulgaria in order to propose NATEK service and to extend NATEK coverage in existing customers.
The primary role of Sales Manager is also to prospect for new customers by networking, cold calling, advertising to generate interest from potential customer. SM demonstrates persuasive approaches and uses relevant sales tactic to win customers. SM develops a rapport with new clients and provides support that will continually improve the relationship.
Sales Manager manage own dedicated to him/her market by investigate both customers and competitors. In terms of customers by identifying and classifying all future and existing customer, investigate their potential to evaluate priority of NATEK investment on the market.
SM builds forecast of current and future results and performs in line with assumed plan and forecast.
REQUIREMENTS:
New Business Development:
- Elaborates market analyzes to determine qualified target customers, customer needs, competitive service features and pricing levels. Surveys market in territory to regularly add prospects in CRM,
- Build and perform a strategy how to approach to each single one customer by preparing Opportunity Plan which express the strategy of the approach to each separately customer, including customer’s Key Business Challenges, their IT demands, NATEK advantages and disadvantages vs competitors, provide review of competitors, provide review of customers’ Decision Units, plan detailed next steps.
Customer development and retention:
- Penetrates new divisions / teams by applying the Customer development circle,
- Is in charge of customer contract management– validity of the contract, contract conditions awareness and fulfillment,
- Acts as escalation point when having alarming feedback from HR or SDM (consultant attrition risk, disciplinary issues, etc.).
Quality and reporting:
- Manage on customer’s level Customer satisfaction and loyalty survey,
- Weekly basis sales forecast,
- Prepares quarterly forecasts including revenue and sales growth forecasting, gross margin, Marketing/sales expenses,
- Last period result analysis,
- Next quarter objectives.
REQUIREMENTS:
- MA/MS degree with 5+ years of experience in IT sales,
- Previous experience with selling outsourcing services is a big plus,
- Strong business sense and industry expertise,
- Entrepreneurial and proactive approach to manage sales,
- Knowledge of manage fundamental sales methodology (like pipe management, etc.,
- Proven success track in hunting and development (farming) of customers,
- Ability to focus and prioritize in a fast growing business environment,
- Strong organizational skills,
- Ability to handle confidential/sensitive information in a professional manner,
- Exceptional written and verbal communication skills,
- Familiarity with data analysis and reporting,
- Fluency in English-, other language as French or German is a plus.
We will offer you:
- Work in international and dynamic environment with daily use of English
- Teamwork and collaboration within a team of professionals
- Multisport card and Medical insurance
- Possibilities to implement your own ideas
