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Production Support Specialist

HRO Recruitment

Kraków, małopolskie

HRO Recruitment

HRO Recruitment is a specialist traditional recruitment business. HRO Recruitment is a brand of HRO Personnel Sp. z o. o. HRO Personnel is a Human Resources service provider operating under number 6696. We are working as a recruitment provider searching on our Client's behalf for a person in the following role:

 

Production Support Specialist 

 

Key Accountabilities:

• Provide full scope of Level 1 and 2 Production Support service including resolution of live incidents as well as post-resolution problem management activities (Incident Management, Service Improvement Plans),

• Provide technical expertise in finding root cause of major system problems,

• Oversee the resolution of problems and incidents of varying complexity to enable the operation to continue to run and deliver service effectively by eradicating recurrences with the minimum disruption to the business, (Problem Management)

• Detect, analyze and resolve problems associated with servers, networks and applications,

• Implementation of local developed solutions (i.e. Shell Scripting, DB procedures, etc…),

• Support of the various testing activities related to the new implementations (Change Management).

 

Requirements:

• SQL knowledge (DML/DDL),

• Knowledge of UNIX and shell scripting,

• Knowledge of batch processing and automation

• Strong experience in supporting complex and integrated application environments,

• Experience with system implementations and organizational processes (ITIL Framework),

• Strong communication and negotiation skills,

• Good problem solving and analytical skills,

• Ability to work under time pressure, and to multitask,

• Good English skills

 

We offer:

• Stable job in professional team.

• Interesting path of career in an international organization.

• Consistent scope of responsibilities.

• Private health care, employees’ benefits.

• Contact with TOP IT technologies (Big Data, SAS, Hadoop) available in the market.

• Work and Learn from teams with mature process, using ITIL, COBIT, PMO, and other tools to ensure the best in class deliverables.

• Cultural exchange.

 

 

Please add the following clause to the end of your submitted CV: "I hereby consent for HRO Recruitment, a brand of HRO Personnel Sp. z o.o. with their head office in Warsaw at Puławska 182, to use my personal details hereby submitted for their recruitment process (documenting and processing personal information and forwarding said information to their clients within the structure of the client"s recruitment projects) in accordance with the Law on Protection of Personal Data (Dz. U. 2002 r. Nr 101 poz. 926) until I submit a written withdrawal of consent. I confirm that I was informed of the right to modify, access and protect my personal information."

Aktualnie szukamy osoby na stanowisko:

Production Support Specialist

Miejsce pracy: Kraków
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