HRO Recruitment is a specialist traditional recruitment business. HRO Recruitment is a brand of HRO Personnel Sp. z o. o. HRO Personnel is a Human Resources service provider operating under number 6696. We are working as a recruitment provider searching on our Client's behalf for a person in the following role:
Production Support Specialist – Wealth Management
Location: Cracow
We’re looking for 1 production support specialist with profound IT Service support experience. Further trainings will be provided on the job in order to develop both areas. The role will include accountability and responsibility for 2nd line application support of Wealth Management Applications.
Key Accountabilities:
- 2nd line support for Wealth applications working with both a regional and Global focus,
- Critically reviewing change and release activity for service impact,
- Supporting new entity releases by performing spot checks / health checks for existing live entities,
- Escalating and involving Service Management for any major / critical / long running issues,
- Contributing to service transition and acceptance of new entities,
- Perform daily checks and monitoring as per requirements.
Requirements:
- Experience of supporting customer facing IT applications (preferably Java based) at Level 2/3
- Knowledge of UNIX, shell scripting, Oracle DB, MS SQL Server
- Knowledge of data batch processing ( preferably Control - M )
- Knowledge of SQL, PL/SQL
- Basic Knowledge of Java
- Basic Knowledge of IBM WebSphere
- Strong team player,
- Strong command of English and confident communicator,
- Ability to learn new skills quickly,
- Good interpersonal skills,
- Good decision making and analytical skills,
- Must be flexible and open minded - due to the nature of support work, each day is different and workers must be willing to adapt and change to the changing situations,
- Availability to work in different shifts, or be “on call” duty, to support a ‘follow the sun’ model if required.
We offer:
- Application specific and IT Trainings,
- Stable job in professional team,
- Interesting career paths in IT,
- Consistent scope of responsibilities,
- Private health care, employees’ benefits.
Please add the following clause to the end of your submitted CV: “I hereby consent for HRO Recruitment, a brand of HRO Personnel Sp. z o.o. with their head office in Warsaw at Puławska 182, to use my personal details hereby submitted for their recruitment process (documenting and processing personal information and forwarding said information to their clients within the structure of the client’s recruitment projects) in accordance with the Law on Protection of Personal Data (Dz. U. 2002 r. Nr 101 poz. 926) until I submit a written withdrawal of consent. I confirm that I was informed of the right to modify, access and protect my personal information.”
