Opis stanowiska pracy
The role:
Phlexglobal Poland Sp. Z.o.o in cooperation with ArchiDoc S.A., is looking for proactive individuals to join our fast paced, busy team in our Lublin office. As a Processing Supervisor you will be responsible for:
- Working alongside the Processing Team Leader and General Manager
- Driving workflows and resources to ensure that our contracted Service Level Agreement times are met, within acceptable quality levels
- Processing of documents as per Standard Operating Procedures
- Deputising in the absence of the Team Leader
- Coaching and mentoring new or inexperienced staff
- Ensuring the team meets their deadlines and works to the required levels of efficiency and quality
We need individuals who:
- Have proven supervisory or coaching and mentoring experience
- Have good attention to detail and quality
- Are proactive, diligent and self-motivated
- Have very good written and spoken English
- Have good knowledge of Microsoft Office products (Outlook, Word, Excel, Powerpoint)
- Have excellent communication skills
- Have good planning and organisational skills
- Have capacity to work to tight deadlines in a fast paced environment
- Are able to travel to the UK for induction and training (up to 1 week at a time, with advance notice)
- Understanding of clinical trials; knowledge of clinical study documentation – nice to have, but not obligatory
Why Work for Phlexglobal?
We offer:
- Full-time job from 9am to 5pm, Monday to Friday
- Rewarding careers
- Contract of employment with an attractive salary
- Great benefits (MultiSport card, private healthcare, English language training)
- Regular performance reviews to help you to achieve your career development goals
- Work in a modern operations center in a great location
- Fantastic opportunity to work in an international company (with offices in the UK and the US) and environment; dealing with UK and US teams on a daily basis, so this is a great opportunity to perfect your English
The Company
Phlexglobal is a specialist provider of document management solutions and other support services to the global clinical research market. We have offices in the UK and the US, as well as Lublin, to serve the needs of our global customers.
Candidates who meet the above requirements and who are interested in a career with our company are asked to send their applications in Polish and English (CV, Cover Letter).
Please attach the below clause to your application:
"I hereby authorize you to process my personal data included in my job application for the needs of the recruitment process in accordance with the Personal Data Protection Act dated 29.08.1997 (uniform text: Journal of Laws of the Republic of Poland 2002 No 101, item 926 with further amendments)"
Prezentacja firmy
Voice Contact Center
Dodatkowe informacje
- Ostatnia aktualizacja:
- 15/02/2017
- Wymiar etatu:
- Pełny etat
- Rodzaj umowy:
- Na czas nieokreślony
- Liczba wakatów:
- 1
- Min. doświadczenie:
- 1 rok
- Min. wykształcenie:
- Wyższe licencjackie
- Branża / kategoria:
- Praca Administracja biurowa, Praca Kadra zarządzająca, Praca Administracja / Sekretariat
