HRO Recruitment is a specialist traditional recruitment business. HRO Recruitment is a brand of HRO Personnel Sp. z o. o. HRO Personnel is a Human Resources service provider operating under numer 6696. We are working as a recruitment provider searching on our Client's behalf for a person in the following role:
Process Manager PtP / Senior Process Manager PtP
Miejsce pracy: KrakówObowiązki:
Implements the functional strategic plan by setting operational strategy and team’s objectives
Has primary ownership for the service delivery as per the agreed volumes and quality including GBO part of the processes
Ensures and sets standards for business partnership
Assesses and mitigate operational risk and act as escalation point for TLs to drive issue resolution
Builds internal control mind-set and embed internal controls into processes so controls are designed and executed effectively and any deficiency is mitigated
Responsible for team/ function’s budget planning and proactively controls actual costs vs. budget
Plans rightsizing of the team compared with business requirement
Builds CPI mind-set by challenging the status quo to look for most efficient ways of working
Is Accountable for the key projects and initiatives for the function Leadership: Secures effective team structure and clarify roles & responsibilities inc. back up structure
Recruits talents for leadership roles and secures their effective on-boarding
Reviews performance regularlybprovide ongoing feedback to teams and individuals addressing under performs and recognizing best people and teams
Plans succession, develop best people in the pipeline, provide coaching and mentoring
Cascades information effectively and acts as a connector to Management for Employees
Nice to have: ACCA, CIMA
Wymagania:
Fluency in English, additional European language is a plus
Excellent communication and presentation skills
Strong drive and ownership to deliver best in class services
Ability to manage challenging stakeholders’ relationships in dynamic and complex process environment
Ability to develop and coach current and future people leaders
At least 5 years of experience in Finance/Accounting
At least 3 years of experience in people leader job including min 1 year of experience as managing TLs/managers (2nd level)
Successful career record as experienced and mature people leader
Fully independent business and people leader able to cope with complex process or people related issues
Partner for Senior Process Manager to define and implement strategic functional plan
Support onboarding new Junior Process Managers to the role
On request acts as Senior Process Manager back up
Proven successful track in management (process, people, function)
Develops and implements strategic plan for the whole function
Acts as strategic counterpart for global process owners and OpCo’s management teams
Oferta:
SPORT & HEALTH: football & volleyball teams, ski club, squash tournaments, dancehall classes, table football contests, city tours
PARTIES: e.g. Christmas Party, SPRING Party, Picnic, themed events in the office
CSR (Corporate Social Responsibility) actions
STANDARD benefits: MultiSport card (or other coupons), LuxMed, Generali insurance
Good atmosphere
