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OTC Team Leader (fixed-term)

Hays Poland

Gdańsk, mazowieckie

Hays Poland

OTC Team Leader (fixed-term)

Gdańsk
OTC Team Leader (fixed-term)
Gdańsk
NR REF.: 1098541

Your new company
On behalf of our Client, international company with its SSC in Gdańsk, we are currently seeking Candidate for the position of OTC Team Leader (fixed-term contract).

Your new role
Holding the position of OTC Team Leader your main purpose will be to manage Order to Cash team and ensure that the services such as invoice processing, cash collection, cash allocation and credit control are provided in a timely manner. You will provide customer service in the area of billing, accounts receivables and collections at the highest level. Your duties will include managing invoice processing, cash collection and allocation, credit checking, order on hold, credit control including dunning, reporting on aged debt, and prevention and assessment of doubtful and bad debts. You will be advising on VAT rates and exemptions across a number of countries, supervising members of the staff in order to expand efficiency and ensure processes are compliant with policies and quality standards and train and coach OTC team members on complex issues resolution. Your scope of duties will also cover follow-up with customers, internal clients and stakeholders, to endure that all requests are appropriately and thoroughly resolved in a timely manner, and that the solution is received and acceptable. You will be also identifying process improvement needs and delivering them.

What you'll need to succeed
A successful candidate will need to possess at least 4 years of experience in accounting department or accounts receivable (preferably in Shared Services environment), as well as excellent understanding of Order to Cash process including invoice and cash processing and credit management. We are looking for a customer-oriented person, who is well-organized, pays attention to details and is capable of motivating and coaching junior colleagues. Fluency in English and MS Office knowledge is required.

What you'll get in return
Our Client offers a fixed-term employment contract (replacement) and possibility to develop in a well-known, international brand. Benefit package and trainings are also included.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
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Hays Poland

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