Rodzaj pracy: Pełny etat
Rodzaj umowy: Na czas nieokreślony
Ilość wakatów: 1
Minimalne doświadczenie: Od 3 do 5 lat
Wykształcenie: Wyższe licencjackie
Branża: Praca IT - Kontrola jakości
Job specification:
• Performing advanced diagnosis on incidents, transition and transformation for new customers
• Acting as 1st or 2nd line of support or similar unit
• Implementing non-standard changes to the environment
• Communicating and consulting with internal and external technical counterparts
• Management of system performance, capacity, service quality
• Participation in and execution of projects
• Managing and resolving incident, problem and change tickets -ability to analyze system logs, events and monitoring alerts
• Identifying & investigating repeated issues and work with Network and responsible support group -basic administration & troubleshooting of operating systems, custom applications and tools
• Designing and implementing network systems (senior positions)
• Supporting bid management with technical expertise (senior positions)
Requirements:
• 2-5 years working experience at a similar position
• Understanding of network concepts
• Ability to diagnose and locate network issues
• Very good command of English (B2)
• Ability to work well as a team member
• Methodical and disciplined approach to work
• Good analytical skills
• Ability to structure and draft technical documentation
• Good interpersonal skills
• Experience in working with customers
Nice to have:
• Experience with network appliances like: access points, switches, routers, load balancers, traffic optimizers,
hardware technologies, operation systems
• Knowledge or experience in:
o Cisco, H3C, 3Com, HP, Nortel, Avaya, Brocade, Riverbed network solutions
o load balancing and WAN optimization solutions
o management network tools
• Certifications or equivalent knowledge : CCNET, CCNA, CCIE, RCSA (Riverbed), RCSP (Riverbed), F5-CA, F5-CTS
We offer:
• Challenging work in a dynamic international environment and great potential for development
• Cooperation and possibility to exchange knowledge with a team of professionals from global consulting company
• Competitive salary and benefits package including medical care and participation in interesting events among other things